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Anthony Iwueze Posted on Sep 03, 2020
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Bizhub c25. Why does it jam only when printing color photocopies?

1 Answer

Bill Boyd

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  • Office Equip... Master 53,816 Answers
  • Posted on Sep 04, 2020
Bill Boyd
Office Equip... Master
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Joined: Jan 04, 2013
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Photo paper is normally thicker that normal paper used in printers . try adjusting paper thickness settings to thicker paper or heavier gram weight paper

  • ADMIN Andrew
    ADMIN Andrew May 02, 2021

    Hi Bill
    Not seen you post for a long time. Is everything okay? A poster mentioned you a little while ago and said how kind you were to a number of their questions.

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5 Related Answers

Anonymous

  • 405 Answers
  • Posted on Apr 12, 2010

SOURCE: had a paper jam cleared it and now prints blanks?

Try a few cleanings. Press the ink button then chose test print then quality by pressing menu/set, it will print a test page, from here you follow the instructions if the quality is bad. It will take you through a cleaning process. Try doing a few cleanings to resolve the issue.

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Anonymous

  • 1 Answer
  • Posted on May 24, 2010

SOURCE: Paper jam on my toshiba 2060 model

turn off power:open side: check fuses:check for disconected or broken wires:door alignment:or bent paper guides.

Anonymous

  • 4402 Answers
  • Posted on Apr 27, 2011

SOURCE: Hi, I have a C6500

The fuser exit rollers are the light grey painted rollers on the exit of the fuser itself. There is a slider mechanism that when slid forward or towards the rear, will adjust the pinch of the roller. Primarily it is there to deal with what is called a waxing effect where the rollers physically leave an impression in the soft toner on thick stocks. Reducing the pinch for thick stock reduces this. However, when doing thin stock, especially letter size paper, jamming can occur if the pinch is not engaged since there is no physical contact to drive the paper to the next conveyance rollers when doing duplex or face down printing.

The slider can be found on the left side door of the fusing unit itself, near the front. Normal operation is in the middle.

Replacing the CDB is just one of many troubleshooting steps, it is not the end all to this.

The 3102 code you encountered has nothing to do with temperature and humidity. It is a code related to the failure of the fuser conveyance. Gamma correction is also unrelated because gamma correction is image related, not conveyance related.

I highly suspect that you are encountering this code because of some kind of failure related to the fusing unit itself, again related to the movement of the fuser, which usually is in motion during many test modes of the main body components. Check all the connectors to ensure they are seated properly. The previous document relates to what to check and replace related specifically to fuser pressure roller.

We do not leave fusers at the customers either. We have spares at the shop that we rebuild during slow periods. This is simply our own initiative, not the norm, and is also a part of our troubleshooting regarding fusing unit related errors that are not so obvious...it is part of the elimination process, as some fuser related codes can be caused in other areas, such as the CDB, a bad conveyance clutch or motor or simply timing adjustments that are out of the normal range.


PROBABLE CAUSES:
1.One of the gears in the fusing unit gearboxfails. The shaft for fusing unit gear/H has been changed so that it is now supported at both ends instead of just
one end. The gear is now made of a stronger material.
The new design has been incorporated into all bizhub PRO C6500 machines beginning with s/n A03U0000787. A replacement gearbox is available for
machines with lower serial numbers. For the machines with serial numbers between A03U010000788 and A03U010001446 the fuser gearbox is already
updated and only fusing gear /H (p/n A03U808811) needs to be replaced.
Note :See attached Bulletin Number5923.This only applies to bizhub PRO C6500. All other models have the new style. To viewthe PDF, Adobe Reader®
must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at: Adobe - Adobe Reader download - All versions .
2. The machine cannot determine the separation cam home position.
Check the following items PS16 (p/n 08AA 8551 2) and Release Actuator flag (p/n A03U 7244 00). Make sure when the fuser jam release green knob is
turned counterclockwise, the Release Actuator flag (p/n A03U 7244 00) blocks and unblocks PS16/PS17. Check to see if the sensor is disconnected. If
turning the Fuser Jam removal Knob does not change the position of the Release Actuator flag, then check the drive gears associated withM30 (p/n 27LA
8003 0) for broken or stripped drive gears andreplace them if damaged.
3. A one-way gear (p/n A03U 8093 00) is slipping in the fixing drive assembly.
Replace the (3) fixing drive gears with the modifiedFixing Drive Gear/M 22T (p/n A03U 8093 11) andthe fixing drive shaft/A (p/n A03U725800).
Please refer to the attached Parts Modification Notices for details. To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for
free from the Adobe® web site at: Adobe - Adobe Reader download - All versions .
4. Failed fixing limiter.
Replace fixing limiter (p/n 65AA53651).
5. Failed ICP14 on Conveyance Drive Board
Replace Conveyance Drive Board (p/n A03U H050 04).

Anonymous

  • 1027 Answers
  • Posted on May 15, 2011

SOURCE: I have lost CD Setups

You can download driver for your MP 150 on this link:
http://www.canon.co.uk/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MP_series/MP150.aspx?DLtcmuri=tcm:14-726067&page=1&type=download


If I could be of further assistance, let me know. If thishelps or solves the issue, please rate it and give a testimonialfor my response.

Anonymous

  • 32281 Answers
  • Posted on Mar 02, 2013

SOURCE: my canon MP287 cant print.black when photocopy. The paper also started to jam so it cant print. what will I do?

When there is a paper jamb make sure the whole piece of paper is removed because any tiny pieces of paper that are left behind will cause further paper jambs.
If the paper does not feed through the printer correctly then the rubber rollers are dirty/sticky. Clean the rollers with methylated spirits to stop the paper from sticking to the rollers.

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