Where is the eject button for a kitchenaid superba water filter?

I went through this same thing! You probably can't find an eject button because there isn't one on the model that you have. It probably isn't turning because it's just stuck and you have to just have confidence that you're not breaking it and force it to the left - all of a sudden, it will "pop" and turn easily.

Here is a great link to show you the different types of Kitchen Aid refrigerator filters - which kind has an eject button and which doesn't:

http://kitchenaid.custhelp.com/app/answers/detail/a_id/149

I also found a great (and short!) video from Kitchen Aid that really helped me see how to do it. Try this one - I thought it was the best:

http://www.kitchenaid.com/content.jsp?sectionId=852

Finally knowing there wasn't an "eject" button saved me many hours of looking, and the tip about using the handles of the plyers worked great.

It is really discouraging to think you can't just screw out a water filter, but it isn't you. The directions are misleading - they don't match what you're seeing, and it doesn't twist out easily - it has to be forced....and THEN it twists out easily.

Hope this helps. It worked for me when I'd completely given up.

Best of luck!

Eileen

Turning the filter and it will pop out

I tried all the solutions listed to no avail and didn't want to break my refrigerator trying to pry it out. As I was replacing the filter and thus didn't need to keep the old filter, I drilled a small hole, threaded a screw and pulled out the stubborn filter with pliers.