Question about LG Televison & Video

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I picked up an LG 65SK8000PUA from scrap that I would like to repair for my new house. The TV only loads the splash screen. Nothing else happens. What would cause this?

Posted by DANIEL BARTON on


1 Answer

Andrew Taylor

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  • LG Master
  • 33,311 Answers

It was thrown out for a reason, and probably because it is uneconomical to repair. Take to a repairer for a quotation to fix it.

This explains why, and why you can't diagnose television problems on an online forum. The television sections are really only for help with manuals and remote codes.

Here are similar questions that we see often.

I've replaced everything in my television because it previously had a black screen with no lighting. Now it doesn't turn on at all and all I have is audio. What could be the cause ? Or

Turns on and sound works fine, but the picture is distorted (solarized? polarized? not sure what the term is) I replaced the main board, but that didn't fix it.

I have an LG 55LM6200-UE with a dim lower-left. I just replaced both LED strips with no resolution. There is no physical obstruction visible, so this has to be a cable or board problem, right?

So your television stops working properly and you think it must be easy to fix, because you can buy boards on eBay, and you can watch YouTube videos. So you make a decision, you buy a board and you fit it, but the television still doesn't work as it should! This is a classic case of the 'let's try replacing this' method of television repair and illustrates why it is a bad idea. It doesn't work for a number of reasons. To correctly diagnose issues, you need to know every board, what it does and every component on the board. You need to know which part has failed, replace the component, or replace the board. The parts you purchased off eBay were probably out of scrapped sets and not tested. The part you put in was dead when you put it in, so you just moved on to another guess at what might be the cause and replace a board that is fine. And so it goes on, you change all the boards and it still doesn't work. Did you notice the large print that says 'NO Refunds, NO Returns'. This is to stop you sending your old one back and saying it didn't work, but the unscrupulous sellers use it as an excuse to get money for selling items that may, or may not work! The course to be a television engineer is 2 years full time education, take it to someone that knows how to diagnose and fix. It is by far the cheapest option. The part that failed might be a 20 cents fuse diode hard soldered to a board. They will charge you $5 in parts and a couple of hours labour. It's not the fix you want to hear, but it is the best advice.

Andrew - Fixya Moderator

Posted on Jun 28, 2020

Testimonial: "Hi Andrew. There seems to be an undertone of aggravation here. I'm sorry you feel this way. Hopefully the rest of the day will get better. Yes, the TV was discarded because it didn't work and I'm trying to diagnose what's going wrong with it. I'm sure my degree in Electrical Engineering and 6 years of engineering work with controllers (PLCs and embedded devices) will come in handy. I've never dipped into displays and I thought it would be a good project to tinker around because we're all cooped up right now. I was just looking for a starting point. I was directed here by another website as a place to start for asking questions. But my initial interaction is appearing to be disheartening. Would you happen to have the manuals for the LG 65SK8000PUA?"

  • 1 more comment 
  • Andrew Taylor
    Andrew Taylor Jun 28, 2020

    No not at all Daniel. I have seem so many poor people here on Fixya so utterly frustrated and fed up after trying to repair their own televisions, that I compiled that reply about a year ago. I don't use it that often because it does tend to cause offence and more frustration. I have re-written it a few times to try to improve it. MOST people don't have the knowledge or the test equipment so they blindly pay for, and change each board until they have changed them all. At the end, they often still have a non functioning set $500 later.

    That is quite the set you have and it would certainly be a welcome addition if you can get it running.

    Here is the specs page and the operating manual. I will see if I can find a Service Manual.

  • Andrew Taylor
    Andrew Taylor Jun 28, 2020

    As you get the splash screen, try reinstalling software and drivers which is on the page in the link. Might be just a glitch in the OS.

    Software & Drivers
    SW File (Version 05.10.50) Detailed applicable model list : Please check with reference Tab exactly
    SW File (Version 05.10.50) Detailed applicable model list : Please check with reference Tab exactly


  • Andrew Taylor
    Andrew Taylor Jun 28, 2020

    No Service manual unfortunately just owners




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