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S Peterson Posted on Jun 17, 2020
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Question about my circa 2003 Whirlpool Gold washer. The washer does not spin balanced, causing the transmission to fail. My question is: Can this be repaired? Thanks.

There were plastic shards in the bottom of tub - we determined the plastic liner was rubbing. New transmission and clutch in 2019, and transmission replaced again. Couldn't get through one load.

1 Answer

Vernon Taylor

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  • Whirlpool Master 7,446 Answers
  • Posted on Jun 17, 2020
 Vernon Taylor
Whirlpool Master
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Joined: Oct 05, 2008
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The big question is does everything run smooth without a load inside?
If nothing is bent, worn, has free play or is unevenly clagged, it should run like a Cadillac when empty.
If it doesn't, nothing you can do will make it run smoothly with a load. If there is a vibration when empty and no reason can be detected, perhaps the drum has gathered sediment, limescale or soap residue (unevenly clagged) more on one outside of the drum than the other and made the drum imbalanced.

A load of laundry is inherently unbalanced and some machines are more sensitive to being overloaded or underloaded than others and that is why manufacturers tend to stress the desirability of weighing the load.
The initial build up of speed allows the laundry load to shift until it achieves an almost balanced position so it can run to maximum speed relatively smoothly. Those initial out-of-balance forces can be severe and that is why there is usually a fairly sophisticated suspension system that is designed to cope with this with rubber blocks, weights, springs and even hydraulic shock absorbers.

If no other reason can be found for the problem it is almost certainly a worn or damaged suspension system...

5 Related Answers

aborcass

Ron Coons

  • 2651 Answers
  • Posted on Feb 28, 2008

SOURCE: KENMORE HE3T BASKET RUBBING ON THE PLASTIC FRONT TUB

if ripped obvioussly youl need to replace the front rubber bellow, i would remove the bottom panel and have a look inside sounds like you have a broken shock aborber or 2 not properly supporting tub assy

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aborcass

Ron Coons

  • 2651 Answers
  • Posted on Apr 07, 2008

SOURCE: Nylon or plastic bushing around tub breaking down

sounds like you have abadrear bearing, not cost effective to repair by you, parts have a 5-10 yrs warr, you would need to check your manual, usuallt wind up replacing, the rear drum, inner basket, without warr theese parts are probalby 650 dollars. so i would call an authorized servicer(whirlpool wont send you parts even though they're warr)

docjohn174

john gagnon

  • 943 Answers
  • Posted on Oct 15, 2008

SOURCE: TOP LOAD WHIRLPOOL WASHER BRAND NEW CRACK IN OUTER PLASTIC TUB.

HI the agitator comes off. 7/16 bolt under cap remove pull agitator off. now you take off that big nut in the middle. remove. pull tub out. replace the tub. thanks

Anonymous

  • 335 Answers
  • Posted on May 22, 2009

SOURCE: Tub rotates CW during agitation, out of balance, hits side of metal cabinet, but no error code


Hello srcoray,

Did you replace the clutch, just trying to get a feel for your hands on experience with the machine? If you did the work did your machine use the upper roller clutch bearing along with the clutch pulley mounted roller clutch bearing?

The FAV6800AW uses a reversing motor and motor controller that powers the motor and clutch pulley to rotate CW in Wash/Agitate cycle and CCW in Spin Cycle.

In Wash/Agitate cycle the roller clutch bearing should rotate freely CW allowing the agitator shaft to drive the transmission in wash cycle driving the tumblers to rotate only not the wash basket. In spin cycle the roller clutch bearing will lock up (one-way roller clutch bearing) driving the spinner shaft to rotate the wash basket and transmission CCW. Unless my thinking is wrong it sounds like the one way roller clutch bearing is frozen or dragging and not rotating freely in wash cycle rotating the wash basket CW. I’m an owner like you and will try to help.

Just a few other questions;

If you have a load of wet clothes in the wash basket and you select Spin Only cycle will the spin cycle complete with out dc/UC errors?

With the lid raised can you rotate the wash basket CW? It should not; it should only rotate CCW and do that with very little resistance.

Rich

Anonymous

  • 43501 Answers
  • Posted on Nov 30, 2009

SOURCE: My washer is out of balance when spinning.

Hi,
Your problem is probably much more than the washer being out of balance. The front load washers have shock absorbers that hold them from moving all over the place. These have a habit of breaking. Then the drum hammers and sounds like things are flying apart. Pull the bottom front off and check the shocks. Typically the rings where the pins go throuhg are where they will break. Sometimes at first they look okay and you have to grab them and move them to see that they are broken.

I hope that this will help you to solve your problem!

Thanks for using Fixya!!

Heatman101

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Related Questions:

0helpful
2answers

I have a Whirlpool Gold washer (MOD# GSQ9669LW0). The washer makes a grinding noise below when in operation. Spins when agitating, but not in rinse mode. Water still pumps out in final spin.

This machine can get items stuck in the drum, the bearings can go bad etc. https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Washing-Machine/38-5-620929-/Whirlpool-Washer-won-t-spin-GSQ9669LW0.
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Drum wobbles when empty

can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.
1helpful
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How do I fix a loud noise during the spin cycle in my whirlpool duet washer ghw9400plo?

LOT OF THINGS TO CHECK, THE BELT LOOSE OR WORN, THE CLUTCH, THE TRANNY, THE BEARINGS BOTH TUB SEAL AND BEARING, THE REAR DRUM BEARING, the balance or counter weights.

THE DRIVE PULLEY- If the washer is making a loud noise the drive pulley might be worn out, cracked, loose or bent. Remove the drive pulley and inspect it carefully. If it is damaged or defective replace it.
THE TRANSMISSION, THE MOTOR COUPLER, THE MOTOR DRIVE BEARINGS,
THE DRIVE MOTOR- If the washer is making a loud noise the drive motor bearings may have worn out. Washer motors are normally almost silent when they run. If the motor is run without a belt hooked up to it and it's loud it will have to be replaced.
The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs.

If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced.

Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel.
All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.

Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet

Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well.
If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it.

Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.







1helpful
1answer

Tub during the spin

It sounds like it may be a worn drum bearing. A loose transmission bolt could also cause the problem.
1helpful
1answer

Maytag Bravos MVwX500XW0 Top Load Washer is not spinning

Check the inbalance/lid switch for continuity.Ck speed selector switch (if any)the water level and water temperture switches for proper opreation.NOTE:If any of the selector switches on the console are only poartially pushed in,it may cause improper function.I do not know how old your washer is.TEST LID SWITCH FIRST.If above does not solve,ck timer circuits for continuity.Get ready for this:there is to much to ck with out been there.is motor buzzing,test capacitor,washer spins but does not agitate,ck the agitator splines if they are not rhe problerm,the transmission might be the problem.GOOD LUCK.FYI I own Whirlpool washer and dryer and I repair my own,I prefer KENMORE/WHIRLPOOL/ROPER PRODUCTS because they are easy to repair and parts are not as high priced.
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I'VE GOT A WHIRLPOOL STACKING WASHER DRYER COMBO BOUGHT APPROX 2002. wASHER WORKS FINE, pUMPS WATER OUT FINE BUT ON SPIN CYCLE SEEMS OFF BALANCE AND MAKES ALL KIND OF BANGING NOISES. i EVEN TRYED SPIN...

Transmission bearing has failed. The transmission has to be replaced as a unit.
The transmissions are relatively inexpensive (around 150 to 175 dollars) I have replaced 3
of these and they are rather difficult.
0helpful
1answer

My Whirlpool Gold Ultimate Care II washer won't spin. It appears to do everything else; just not spin. Help?

you may have a bad drive coupling under the unit... this is a device that connects the transmission and the motor together. it has a piece that will connect to the transmission shaft and a piece that connects to the motor shaft and in between is a rubber device that connects the two together... the piece is designed to break like a shear pin on a tractor if put under to much pressure such as to much weight or out of balance it will break to protect the motor or transmission. fairly easy to replace
and not to expensive of a part..if this is not broke then it is possible the lid switch could be bad the unit is designed if the lid is raised it will shut down during operation and the same if the lid switch is bad it will not spin.. one of these 2 parts are going to be your problem...
1helpful
1answer

Washing machine tub banging against the enclosure!!

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If you look at the section on "Machine Base Parts" you'll see a number of springs and vibration pads.

It's possible that one or more of the pads has come loose or broken.

Also see the Whirlpool Service Manual for top load washers. It has a troubleshooting section that describes the reasons for excessive walking or vibration.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


If it's not the springs or pads, you may consider that the "Agitator Cams" in the transmission are not raising the Agitator Gear high enough (about 1/16" ) when the washer goes into spin mode.

See the description of what the Cams do in the Service Manual.

We had the same problem, excessive vibration and noise during the spin cycle.

In order to solve that problem, :

Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)

It sounds a bit complicated but it really isn't too bad and (For a $15 part, saved buying a $170 transmission.)

If it's not the pads or agitate cams, you may have a bent or damaged drive tube.

See the Whirlpool PDF for commercial washers although the consumer models use the same basic parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf



Following is the Whirlpool parts list for their commercial washers although the consumer models use the same part numbers.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

1helpful
3answers

Whirlpool Duet washer...after problem with it getting out of balance due to not draining and trying to spin with a heavy load, I have since noticed if I place my hand inside the tub..it will spin freely...

Your original problem is likely to have damaged the bearings and the spin tub shaft... the shocks can fail, but that would not affect the fitment of the shaft and bearings.
0helpful
1answer

Spin cycle of my duet washe3r is very loud

are you sure your machine is balanced and installed on a sturdy foundation?
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