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Anthony Ricotta Posted on Jun 15, 2020
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I have a GE refrigerator Model GDL20KCSABS that does not get cold both frig and freezer. The compresser is working and the fan works.

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Cheryl Stone

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  • Posted on Jun 16, 2020
Cheryl Stone
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Likely needs freon in system

Vernon Taylor

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  • GE Master 7,446 Answers
  • Posted on Jun 15, 2020
 Vernon Taylor
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It is the job of the refrigeration system to move heat from inside the cabinet to the outside - that is why when it works correctly, the compressor runs and the condenser and some of the pipework becomes quite warm (hand hot in some cases).
If this is happening it proves heat is being moved though if the cabinet doesn't become colder it is possible the heat that is being moved could be coming, in a frost free appliance, from the defrost heating element that must be permanently on due to a timer or thermostat fault. The defrost heater usually is switched on only for a short time at the end of each cooling cycle.

If the condenser isn't warm while the compressor is running, it could be the compressor is broken or the refrigerant has leaked away.

Testimonial: "Thank you for your answer. Where do I start? change the compressor or add refrigerant?"

  • 1 more comment 
  • Vernon Taylor Jun 15, 2020

    From your question I am guessing you have decided the condenser isn't warm and therefore you don't suspect a fault that is leaving the defrost panel switched on?
    A fridge compressor is generally a very reliable bit of equipment which will last a long time if the fridge was properly levelled when it was installed. If it doesn't make strange noises and produce vibrations but can clearly be heard running it can be assumed to be serviceable as a working hypothesis.

    That leaves a lack of refrigerant as a likely cause of the problem. The only reason there could be a lack of refrigerant is because there is a leak. Finding and curing the leak, removing any moisture from the system and regassing a fridge with the correct weight of gas is a task to entrust to a specialist - not the least reason is refrigerant gas is powerfully damaging to our atmosphere. In some parts of the world it is ******* not to use a properly licenced specialist.

  • Anthony Ricotta
    Anthony Ricotta Jun 16, 2020

    By leaving this refrigerator in an unheated room all winter and unplugging it be why it may not be working properly now? THANK YOU

  • Vernon Taylor Jun 16, 2020

    It is the nature of many things including household appliances to fail while being unused and much moreso when they aren't new. While they are in use they maintain the same range of temperatures, movement, humidity, etc.

    When unused for a period especially in unheated conditions they are subjected to different temperatures and humidity ranges and consequently condensation. Every time the temperature rises things expand and then shrink again when the temperature falls.

    This can result in corrosion, electrical and electronic faults, loosened pipe joints, altered plastic parts, reduced lubrication of joints and hinges and other moving parts and all manner of deterioration to all manner of things...

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Frig doesn't cool. Freezer works fine. freezer

You have solved your problem :D You need to get that fan blowing. The vast majority of the time that is all you need. Other times, there can be another part controlling the operation of the fan (ADC - Adaptive Defrost Control). Post the model number and I will see if you have one of these ADCs in your appliance :D
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