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i did that but not solving my problem, and btw my machine is docucentre iv c2260i did that but not solving my problem, and btw my machine is docucentre iv c2260
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In my case was like when i tried to print MS Word or Excel document (Xerox WC 5020 & WC 7120) i had to set "Original document size" in Paper Type option as same as "Output document size" in Printing preferences - it should help.
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