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Jay Green Posted on May 24, 2020

The Dell T5400 when powered on provides a message that says Thermal Solution Compromised.

This is caused by the Chassis intrusion switch. It is a "normally closed" spring switch. If the switch is removed the system will operate, but the Fans will be on full throttle and a message during boot-up will say "Thermal Solution Compromised". This is because the airflow can't pass properly through the system with the panel open. With the case front to the left, the pins are from left to right 1, 2 & 3. Placing a jumper on pins 2 & 3 will prevent the "Thermal Solution Compromised" message from appearing.

  • 3 more comments 
  • Anonymous May 26, 2020

    dell.com has 1000s of post there, same question read that yet?

    turn it off in BIOS. security + intrusion F2 page

  • Anonymous Jun 10, 2020

    so if the thermal sensor tells you "overheating"
    you defeat the sensor or fix the true cause.?
    is this magic or hard to understand.
    if your cars engine overheats do you remove the ECT thermal sensor then burn up $3000 engine,
    do you?
    The cause of CPU overheating if that.
    is to look to see if the heat sink did not fall loose (or gremlins)did that, or HS is packed up in lint, or that the fan is slow and packed in lint, or the heat sink grease(called TIM) is now old hard and cracked and now useless.(renew it)

    or you live in a CABANA and is 105F inside and noe PC runs this hot in a CABANA. (or the like)
    95F max is spec. ok? for ROOM Temperature.

  • Larry Ng
    Larry Ng Jun 12, 2020

    13year old T5400, with relic BIOS pages!
    Xeon Dual-core 5200 or Quad-Core 5400 series 64-bit??
    dont you love dells geek level errors.?
    not.
    it means this.
    I am overheating !
    or means the heat sensor is bad.
    the tests are easy ask and free software to test that
    google HWinfo32.exe ,free and safe.
    run that see if it really is too hot.

    the door switch is even more simple
    the "intrusion switch"
    if the door is open on some dells it also thinks this will overheat the PC, sure at 95F room temp.'s sure.
    but can be turned off in BIOS
    power on hit F2, bingo BIOS,,pages.
    turn off intrusion there. cost zero and no hardware hacking by you.
    of you ask at dell.com did you.
    they tell you the fans do screem if door switch wrong. it is a feature, this PC can be configured with CPU that are power hogs, old CPU did that. run hot (certain ones) and has firmware protection. to avoid that.
    called self preservation, dell servers do this 10x more strict than Toy grade PCs. for sure.
    try this,
    power on hammer F2.
    bingo bios.
    move to left side see SECURITY.
    then in that box see INtrusion.
    set it to OFF (disabled.
    per here (amazing best bios doc's are here never at dell, dell does not document bios.
    (maybe 100th of it)
    https://youtu.be/xm4o7n6y-gY?t=80


    in all cases of Fast fans assume PC is too hot
    and next prove it is not then play with intrusion last.

    The youtube is the best place to see bios
    or on the actual PC if you looked youd see it.

  • Larry Ng
    Larry Ng Jun 12, 2020

    here is the list of things any 13year old PC needs. super common cures, all.
    surely not the silly switch first.
    1:RTC coin cell bettery is bad, sure it is.
    if that old IT IS.
    if is bad BIOS goes NUTs, and even lies to you.
    NVRAM scrambling is not good, do not let it do that replace the battery on all PC 5year old or older.(or use Voltmeter above 2.9vdc good below bad. (the Vm will no lie to you, use one)a $10 tool.
    2: clean the PC, get the PC 100% clean, all vents /fans/heatsink fins cleaned, I use SHOP air, or walmart, CAN-O-AIR. blow it out.
    I do this outdoors if super filthy as most are.

    3: this old a PC is bad TIM the CPU grease (tech slang ) is now Jerassic level fossilized. hard old and cracked, replace it.
    TIM is intels name for thermal paste, CPU to HS. or HS grease (slang) I use intel spec grease, called SHin Etsu. non is better.

    4: HDD bad fails smart tests. (crystaldiskinfo.exe) free and safe.

    5: once running said PC make sure it does not overheat, 90C is way too hot. 50c ok.
    use HWinfo32.exe and look.


    6: then kill the intrusion switch in BIOS, a 15 second job.

    at the least that, , lots more but , I STOP.

  • Larry Ng
    Larry Ng Jun 12, 2020

    NVRAM is the RAM that is called CMOS
    the Coin cell keeps NVRAM from going to random data. Scrambled, (35years now same story)
    the BIOS goes dead or acts super odd if this happens, and is a FIRST ORDER FAILURE never to be ignored. Dead or marginal battery.
    COIN CELL:
    The silly battery is always first thing to check. or nothing but bad awaits you, even thin wallet replacing very expensive good things not bad at all.

    also the time of day or date can be wrong.
    RTC coin cell means real time clock. chip
    also
    even this old, PC BIOS page F2 still has
    at the bottom left maintenance + event log.
    this is the BIOS event log
    we look there first of any hint of wrong date
    or NVRAM /cmos ram errors. or check sum errors of ANY KIND, and replace the coin cell,
    spend a buck, be happy.

    With the COIN removed, and no AC power
    and then new replaced we then go in to F2 screen bios and reset BIOS
    then set the HDD to 1st in boot order or the OS may not boot. (or fail to install and run)

    see load defaults at dell.com
    https://www.dell.com/support/article/en-...

    the set boot order next (boot sequence)
    to hDD first. in list. or SDD if wise upgrade.

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1 Answer

Manish Rawat

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  • Contributor 6 Answers
  • Posted on May 24, 2020
Manish Rawat
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You will need to go to customer care it will be great if your device still has warranty.

  • Anonymous Jun 10, 2020

    none are this old, age matters.
    this PC is 13 years old, no warranty !
    the correct answer is ask any PC repair shop on earth to fix it.

×

5 Related Answers

Blue Hammer

Deepu Amalan

  • 167 Answers
  • Posted on Sep 27, 2007

SOURCE: Error 51A2: System cover has probably been opened

I hope there an option in the BIOS that could disable chassis intrution detection. Please check the BIOS settings....

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Anonymous

  • 1 Answer
  • Posted on Mar 20, 2009

SOURCE: connecting front panel leads of generic case to 4600 motherboard

b9bfa92.jpg



-MrSlickShoes

Anonymous

  • 748 Answers
  • Posted on Apr 04, 2009

SOURCE: Dell Dimension 4700 won't boot properly.

Disconnect the hard drive and the floppy drive cable at the mother board. The retry POST and try to clear up any problems in POST. If this works fine then the floppy drive cable is either reversed at the unit or the hard drive is jumpered wrong.

Ekse

  • 13435 Answers
  • Posted on May 05, 2009

SOURCE: Chassis Intruded!

Hey,

Go into bios or cmos setup. when you turn the computer on it says what you need to press to get in there, look over the bios, look for chassis intrusion detection, turn it off, then go back to the main screen save and exit.

you won't have the problem anymore.

Thanks and good luck.
Ekse

Anonymous

  • 1 Answer
  • Posted on Jul 18, 2009

SOURCE: Dell GX270 SATA front panel 34 pin layout

Link to GX system board layout: http://support.dell.com/support/edocs/systems/opgx270/en/ug/index.htm It's all on a small board and control panel, both of which connect via ribbon cables. Have you removed the power switch, etc from theseboards?

Dan

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Related Questions:

0helpful
1answer
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How to reset the case intrusion warning

Resetting the Chassis Intrusion Detector
  1. Enter system setup by pressing <F2> during the computer's start-up.

  1. Under the System Security tab, reset the Chassis Intrusion option by pressing the left- or right-arrow key to select Reset. Change the setting to Enabled, Enabled-Silent, or Disabled.
0helpful
1answer

Helloi am having problem with dell t5400 presionwhen i start my pc and show my desktop few minutesautomatically turn off and orange light blinking do you tell me what the problem with My t5400 precisi

The only blinking orange light is located on the Network RJ45 connection

If you're talking about the Power light on the Front panel:

If the Power light is blinking green the computer is in a sleep state: The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

If the Power light is blinking amber indicates that an internal power problem might exist; The computer is receiving electrical
power, but an internal power problem may exist.
Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
Ensure that all components and cables are properly installed and securely connected to the system board.

You can find the User Manual here Product Support Dell US
0helpful
1answer

I have a dell and it said that i had a chassis intrusion I dont know what it means nor what to do help

That just means the case of the desktop was opened by someone.

http://phubner.eng.ua.edu/Files/Optiplex%20GX620/advfeat0.htm#wp1124663

Security Chassis Intrusion Detection note.gif NOTE: When the administrator password is enabled, you must know the administrator password before you can reset the Chassis Intrusion setting. This feature, if installed and enabled, detects that the chassis was opened and alerts the user. To change the Chassis Intrusion setting:
  1. Enter system setup.

  2. Press the down-arrow keys to move to the System Security option.

  3. Press <Enter> to access the System Security option's pop-up menu.

  4. Press the down-arrow key to move to the Chassis Intrusion setting.

  5. Press <Enter> to select an option setting.

  6. Press <Enter> again after you update the option setting.

  7. Exit and save system setup.

Option Settings
  • On - If the computer cover is opened, the setting changes to Detected, and the following alert message displays during the boot routine at the next computer start-up:

Alert! Cover was previously removed.

To reset the Detected setting, enter system setup. In the Chassis Intrusion option, press the left- or right-arrow key to select Reset, and then choose On, On-Silent, or Off.

  • On-Silent (default setting) - If the computer cover is opened, the setting changes to Detected. No alert message appears during the boot sequence at the next computer start-up.

  • Off - No intrusion monitoring occurs and no messages appear.
0helpful
1answer

When switched on my pc it will display error messaga . That is "error 912 the machine cover has been removed since last system is start up"

This error is displayed if chassis intrusion protection is enabled and the cover is removed.
But as I remember you can bypass this message and start the computer. I don't remember the key, but try Escape or Enter key. (I think the button to skip this error is displayed below the message).
You can also go to BIOS and disabled Chassis intrusion detection.
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The computer chassis with the chassis intrusion feature installed and enabled has been opened or the chassis intrusion alert has been cleared. The processor temperature is too hot and the power supply has...

remove the processor heatsink and the processor clean the surface and apply a thin layer of heat sink compound and fix back the processor and also check the processor fan is working if the processor is fauly the processor heats up quickly and shutdown the computer
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How can i disable chassis intrusion on p5kpl-am se board? the board don't have any intrusion switch...

For the chassis intrusion circuit to work, the chassis power supply must be connected to AC power. By default, on the motherboard the pin labeled chassis "signal" and "ground" are shorted with a jumper cap. You need to remove the jumper caps if you intend to use the chassis intrusion
hope this helps
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What do you do if you have a window that say's, "Warning Event Notification;" "chassis intrusion detected. This typically does NOT indicate a hardware failure. 1. Contact your help desk if you did not...

Resetting the Chassis Intrusion Detector Turn on (or restart) your computer. When the blue DELL? logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. Select the Chassis Intrusion option and then press the left- or right-arrow key to select Reset. Change the setting to On, On-Silent, or Disabled. Hi, Above is the procedure for resetting the switch. This is directly from the on-line manual. If this does not work, just comment back. Thanks for using Fixya,.
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How do I remove the exterior plastic panels on a Dell GX620 case? I want to replace a couple of scuffed panels with ones from another case.

Hello,

Let's begin by providing a link to the User Manual. This page has a link to view it on-line or download it. Your choice.

GX620 Manuals

Now for the cover. You don't say what form factor you have. (There are 4.)

If you go to this page and go to the bottom, there are 4 links corresponding to each of the form factors that give instructions for removing the cover.

GX620 Before You Begin

Also keep in mind that your computer has a Chassis intrusion switch. Once you remove the covers you will need to reset it. Instructions are at the bottom of this page:

GX620 Chassis Intrusion

That should get you going. If you use the on-line manual, just bookmark it for future use.

Thanks for using Fixya.
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Pc halted

very simple shut down computer put side panel back on and restart go into bios and under the settings somewhere you will see enable chassis intrusion. Just disable that. If you put cover back on then proceeded by turning power on and you still get this error than it is time to clear CMOS and then you must go into the bios and hit setup default and then go into any timings and voltage settings for CPU Memory and such. and also disable the chassis intrusion. You can enable it at anytime. just as long it is not powered up when removing side panel. I hope this is helpful.
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