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How do I fix Brother Scanner not connecting to MAC?

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Attique-ur-Rehman

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How do fix the issue Brother's printer not Responding to Mac:

  1. Click the apple menu icon, Click printer & scanners.
  2. Right click the control click the list for the available devices.
  3. Click on resetting printing system, click reset button to ensure printer is reset.
https://www.easyprintersupport.com/brother-printer-not-working-with-mac/

Posted on May 22, 2020

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1 Answer

Scanning images onto mac


The scanner driver is separate from the printer driver. This link will take you to the downloads page of Brother-usa.com, where you select the machine family, then the specific model. Click the downloads link at the bottom, then, and you'll get to a page to select what you want and for what OS. Brother lists Mac os's from 9.x to 10.6.
Even if you have a driver on CD, the website usually has a newer version.

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The scanner will not scan to a Mac but Mac will have to scan a document on this scanner and save it wherever it wants. So open your Mac word processor and from it access the scanner and scan a document.

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remove all associated driver and scanner software reinstall all the software with the scanner and printer disconnected then rebootit all connected. Try again

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Open preview and go to file and then scroll down to "import from scanner" MFC should show up as a choice and then when the window appears, go ahead and pick your preferences and scan

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I encountered the same problem (prints but won't scan) over a network connection. A download from Brother got it working again. The filename is BrRegDev.EXE and it is available free at:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000037/faq000637_000.html?reg=us&prod=mfc7220_us_as&c=us&lang=en

If the link doesn't work, try searching for the filename using Google (for example).

XP Device Manager still lists "MFC-420CN LAN #2" (even though there has only ever been one), but at least it scans now.

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Although I am not that familiar with the Mac systems....
Open your Imaging program, Paint program or whatever program you have to view/edit pictures and photo's. If the proper system files are installed you should have an option to 'Aquire' or 'Import' from the scanner. Your Document reader/writer programs may also have options for aquiring from the scanner also.

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1 Answer

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Knowing your PC-System would be helpful: Is it Win (and what version) or is it Mac?).

Did you connect to a USB-hub? This wont work! You have to connect directly to a USB-port of your PC.

Do connect only by a USB-cable NO longer than 2-3m!

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