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Rebel Posted on May 08, 2020
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Hello, I have a Brookstone Cordless Shiatsu Neck & Back Massager with Heat and it will no longer charge, do you have any technicians available to repair it? Many thanks!

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1 Answer

Terry

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  • Brookstone Master 11,377 Answers
  • Posted on May 08, 2020
Terry
Brookstone Master
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Joined: Mar 08, 2015
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Sorry to inform you that FIXYA is for do it yourselfers to ask and answer question for free online and does not have technicians available for hire.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 05, 2008

SOURCE: brookstone acuvibe soft touch massager

The current unit sold by Brookstone does not have a power cord. The unit is sealed and the battery is not replaceable. Many units eventually quit working when recharging cycle quits. Only solution is to replace the unit or contact Brookstone for their service center. Probably cheaper to replace the unit.

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Anonymous

  • 35 Answers
  • Posted on Sep 22, 2009

SOURCE: Shiatsu Back Massager SBM200-pmf

This is a test by FixYa Staff.

MODS - DO NOT REMOVE

Thank you!

Anonymous

  • 8197 Answers
  • Posted on Jun 27, 2010

SOURCE: I need a transformer replacement for a Brookstone

You can buy the transformer on the link below.


http://www.zis4u.com/brookstone-adapter-12vac-2000ma-p-364.html?cPath=40_41

Good Luck and please rate 4 thumbs up for the free answer.

Testimonial: "Great response. Direct link to a website dealing with transformers and the specific Brookstone model. Thanks."

Anonymous

  • 15935 Answers
  • Posted on Sep 05, 2010

SOURCE: Where do I repair a KSI Shiatsu Power Massager

Thanks for your question!
I'm sorry that you haven't received an answer yet.
The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
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Anonymous

  • 1 Answer
  • Posted on Jan 17, 2011

SOURCE: Brookstone Max Massager failed

My Max 2 dual node just went bad. Mine is a model BST-007. All the electronics worked, but no movement of the thumpers. I opened up the unit and found the problem was a connecting rod between the rotating part and the oscillating part. Its a piece of rubber with 2 threaded rods coming out of each end. The rubber simply broke. I found the EXACT part at Ace hardware for $5.00. It was an easy fix!

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Related Questions:

0helpful
1answer

Repair manual for 257097

Hello, Deborah -

I am not finding an online repair manual for the Brookstone Shiatsu Foot Massager, model 257097.

If you have not already done so, you could call or email the Brookstone Customer Care phone number and ask a representative about the availabilty of such a manual or a location where you can take or send your massager for repair.

This is the link to the Brookstone Contact Us web page:
http://www.brookstone.com/contact

The phone number is in the upper right corner of the page, or you can complete the form there to send an email.

Note: A manual I found online (PDF document, Adobe Acrobat Reader software needed - free) for a different Brookstone foot massager, model BR-7100A, gives the following warning:
(Quote)
To avoid the risk of electric shock, do not disassemble or attempt to repair the unit. Incorrect repair can cause risk of electric shock or injury to persons when unit is used.
(End quote)
Source: Brookstone Soothing Foot Massager, model BR-7100A, user manual, Page 4 (Image 5)
https://www.manualslib.com/products/Brookstone-Br-7100a-6974441.html
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Grinding sound from my foot massager

My foot massager is making a grinding noise. I go through a lot of these machines because I have neuropathy and it is the only thing that really helps. Has anybody got a fix for this? Thank you very much
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I need a replacement cord for the brookstone thera spa cordless massager

HELLO MEAD

I had a Theraspa cordless turbo massager that eventually stopped working but I kept the charger. It still works because I've used it for my replacement massager.

If you're still interested, would $10 be reasonable (plus shipping cost)?
I have an e-bay account and I can sell it to you through there if you want.

Let me know if/how you'd like to proceed.

JK
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1answer

Have a brookstone thera spa CORDLESS massager older model, precurser to the turbo massager ... the charging unit that came with the corless massager is missing (lost) can i purchase a replacement

I have a similar Brookstone model, cordless with heat and cold options. I gave up finding the cord and purchased a dual model charger from Amazon that allows me to chose the voltage of the charge to the item. It appears to be working find now. I did have to play with the input voltage until I found the correct amount in spite of what the charger said. The unit I bought is a Hosa Technology power charger. Number ACD-377. Hope this helps you too.
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