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Susanna Miller Posted on Apr 21, 2020
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My cricut imagine says mat not detected, it will load the mat but stops partway in and says mat not detected.

I am using the correct mat, I did the hard reset but after I press the three buttons at the same time I get a rainbow screen and when I release the buttons I get a blue screen with a crosshairs on the upper left hand corner and that is all. I can't complete the reset as there no instructions

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Attique-ur-Rehman

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  • Master 2,677 Answers
  • Posted on Apr 21, 2020
Attique-ur-Rehman
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Https://help.cricut.com/hc/en-us/articles/360009429174-My-mat-will-not-load-into-my-machine-at-all

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My cricut explore air 2 will not load my mat, what could be the problem?

Cricut Explore Air 2 helps in cutting the beautifully intricate designs using the compatible cutting machines. However, in some situations, you can get the problem where you will not able to use the mat. In this situation, you first make sure you are following the right guide to load the mat, check if the mat is compatible with your Explore Air 2 machine, or your device is not facing any problem.

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