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Steps To Resolve Brother Printer Not Printing Yellow

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steve

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Change ink cartridges and test print and clean heads

Posted on Mar 26, 2020

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Robert Kitaji

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SOURCE: My printer is not printing the colour yellow even though the cartidge is full and new

If you have run the nozzle cleaning utility, and you are not getting any yellow output, the cartridge is most likely defective. This also occurs if you are not using OEM ink cartridges.

Posted on Apr 25, 2009

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the kowalski

the kowalski

  • 86 Answers

SOURCE: printer printing in with stripes

You can try to perform a power purge, do it by the following:

  • Enter maintenance mode. Either with starting your machine with Menu button down, or by pressing Menu, 2, 8, 6, 4 quickly. The fax/copy/scan buttons should flash/be lit.
  • Press 7, 6.
  • Press 3, the machine should now say something like "POWER_P" or "P_PURGE"
  • Press Mono/Black start, the machine should now say "cleaning".
  • When it's done, the display should say Maintenance, and you can leave this service mode by typing 9, 9.
You can now try printing a test page again, the result should hopefully be better.
Be noted however, that this purge takes ink from your cartridges, but it's more likely to solve the issue then just trying to do more "regular cleaning".

Posted on Jun 14, 2009

k24674

  • 8081 Answers

SOURCE: Printer Setup & Support Call 1-(805) 225-6690 For help We are 24 Hour Available Call Now For Help

Hello,
You try to solve that problem by following the instruction the machine gave you. Here is the link to the manual.
http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=mfc210c_all&type2=5&flang=English&dlid=

Hope it helps.

Posted on Aug 30, 2009

kris roxas

  • 129 Answers

SOURCE: My Brother inkjet printer (DCP-585CW)

If the yellow ink is not printing here's what you can do:


Clean the Printhead & Print a test page by doing the ff:


1. Press the Ink Management button press the Up or down arrow key to select Test Print, then select Print Quality press OK and press Black or Color START. Check all the colors including the black & check if there are any missing dots and if there are any colors not printing correctly.


2. Press the Ink Management button on the control panel and select cleaning press ok

3. Press the up or down arrow key to select Color press ok and press Black Start.


*After the cleaning process the printer will ask you if the quality is OK, press up or down to select yes or no, and it will ask you whether black or color is ok, once you have selected you're answer press Black or Color START to print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times or until you get a better quality


Hope this helps.

Rate if it worked Thanks!

Posted on Apr 03, 2011

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Here are the simple steps that can help you resolve the issue.
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Yellow ink will not print


On the Brother MFC series printers it uses remote ink trays as you will know, instead of having print heads directly on the ink cartridge. Whilst this approach makes it cheaper to produce the ink, and easier to change the cartridge, it can make it difficult to clear clogs.

There are several things you can do which may help, but B. and C. are at your own risk. All steps assume you have a new yellow ink cartridge.

A. In paint or another program, create a full page yellow image and keep printing it out. See if it gets any better after each print. If it does, continue until it seems to be working fine.

B. If you can manage to get to the print head, you can get a cue tip, dip it in rubbing alcohol and gently clean the print head. Leave 20 minutes to dry, and then do step A. again.

C. (AS A VERY LAST RESORT AT YOUR OWN RISK. THIS IS GOING TO RUIN YOUR YELLOW INK CARTRIDGE SO USE AN OLD YELLOW ONE IF YOU CAN) If steps A. and B. fail, you can put a "little" rubbing alcohol in the Yellow Ink Cartridge, and keep trying step A. If Yellow starts printing again, swap to a yellow cartridge that does not have rubbing alcohol in it. You are now going to have to cycle through many pages to clear the rubbing alcohol from the ink lines.

Note that if you keep cleaning the cartridges, it is going to use a lot of ink, and may actually hinder solving your yellow ink problem.

Good uck

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My printer is not printing the colour yellow even though the cartidge is full and new


If you have run the nozzle cleaning utility, and you are not getting any yellow output, the cartridge is most likely defective. This also occurs if you are not using OEM ink cartridges.

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Not printing


Most likely you will need to follow the steps I found at:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000700/000035/faq000735_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=16

This web page details the steps to take to resolve your problem with some colors not printing but others printing.

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