Question about Kenmore Refrigerators
This can be a complex problem. Test whether the defrost heater circuit is getting 120 v from the main control board. If it is getting the voltage, the main control board is okay. You could have a broken heating element or a blown fuse in the defrost control assembly. Here's a video for a different error code that shows how to access the freezer evaporator in that type of refrigerator: youtube.com/watch?v=a4MdwuoN3jc Unplug the refrigerator and use the procedure in that video to remove the evaporator cover in the freezer. Check the resistance through the defrost heater and replace it if it's electrical open (measures infinite resistance). If the defrost heater is okay, you may need to replace the defrost control assembly which contains the defrost thermistor and fuse. You might want to call a service person on this.
Posted on Feb 19, 2020
SOURCE: kenmore side by side ice maker
There are as you can imagine many possible causes for you no ice condition. I will give you the most common problem for the year model you have. I hope this helps you.
You will need to remove the ice maker from the freezer compartment to check it. Once it is repaired if the following information does help, and you reinstall the ice maker, it should go through a cycle automatically within an hour of your reinstalling it in the freezer compartment.
Once you have the ice maker out of the freezer compartment you will need to remove the white cover on the end of the ice maker and look at the center of the large white gear. If the part inside the hole in the center of the gear is broken or looks twisted, you will need to replaced the module. The module is the part that has the large white gear and is held in the ice maker by 3 phillips head screws. It only comes as an assembly. You can't get just the little broken piece.
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Posted on Jan 25, 2008
what type of kenmore do you have (brand and model number)? this way it is easier to find infomation for you.
thanks and happy holidays
Posted on Dec 19, 2008
check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)
Posted on Jul 24, 2009
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