Question about Sony Cameras

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Black bar in the middle of screen says accessing on a sony dsc-h90 also lens is extended and no functions work , it won;t shut off unless I take the battery out

Posted by Ramo II on

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Tony Parsons

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  • Sony Master
  • 6,319 Answers

Technical term for this is 'broken'. Either repair or replace - your choice.

Posted on Feb 20, 2020

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: The lens keep going in and out

mine camera did the same thing. i gave it to my techno neighbor guy and hours later he gave me my camera back and it was FULLY functional! he "hit it several times" thus jarring the lens back into place! (i could have gone w/o hearing that but, hey! it works!

Posted on Feb 14, 2008

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Anonymous

  • 9 Answers

SOURCE: Les extended, screen remains black

tuen on camera then press display a few times. it sounds like the display is just turned off. the lens system should be open.

Posted on Apr 21, 2008

Anonymous

SOURCE: Access Message

Could not believe it but it worked for me as well. First time I see that a good smack makes it work

Posted on Oct 14, 2008

Anonymous

  • 10 Answers

SOURCE: Sony Cyber-Shot DSC-W30. The lens is in a "stuck" position

You have a bad lens, it prob. also says turn off and on again.

Posted on Mar 26, 2009

AMJAD HUSSAIN

  • 586 Answers

SOURCE: SONY CYBER SHOT NOT WORKING

Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Posted on Jun 14, 2009

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I have a sony dsc-s90. It will work fine for 3 - 5 min. and then a black screen will appear with "turn power off and on again". Once done, it happens again.

Usually a lens sensor. Clean with maybe some compressed air. If you trust your skills you could open the unit and clean cabinet where the lens retracts and extends.
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Yes this can be cleaned with a can of compressed air. but I feel you went above the call of duty here to repair it yourself and I congradulate you for your go getter do it yourself attidude and action. Now you might have to chalk this thing up and get a new camera as once these are cracked open its done unless you now what exactly you are doing, its like a kid in a cookie jar effect..

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

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Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.
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This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.

There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre.

They will quote you for a new lens assembly as they will not be able to replace the sensor only.

Cost should be about 1/2 of what you paid for the camera.

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apparently i have some bad news , its the lense which is misaligned or broken in terms of gears, the thing to do turn on the camera and make sure that lens is out and then LIGHTLY tapp on the lens the direction of which you feel that the lens is not equal legnth to the outer ring > place that looks uneven

 

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ok guys, I was getting the same "Access" black screen on my dcsn2. I would turn it on and the lens would pop in and out I would get the black screen with the "Access" on it. What worked for me was the following:

As the lens came out i grabbed and pulled while it was fully extended

The "Access" screen disappeared and my camera was back to normal.
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I found an online manual for your camera. Page 84 talks about the USB Mode Normal with the 4 dots underneath. It also show a troubleshooting area for this and it is on page 96. Hopefully this will get your camera working right again. Here is the link to the pdf manual. http://www.docs.sony.com/release/DSCW1.pdf
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