Question about Canon Office Equipment & Supplies
Quoting from another model at link above:
DescriptionPrint faxes received in memory when the paper size loaded in the machine does not match the PAGE SIZE menu. You must press to clear the error then print the fax from memory.
SolutionMemory ReferencePrint faxes received from memory when the paper size in the machine does match the PAGE menu. You must correct the paper size discrepancy, press to clear the error and then print the fax from memory.Check / Change Paper Size:
Confirm what size paper is loaded in the rear tray (A).
The above illustration shows a PIXMA MX310
If the paper size loaded in the rear tray is not what you would like to be loaded, verify the paper size you want and then install it.In FAX mode, the machine will only support three paper sizes, 8.5"x11" (letter); 8.5"x14" (legal) or A4.Press to clear the error and return to standby mode.Press the button.Press the button.
PAGE SIZE screen will appear.
Use to select the paper size that matches the size loaded in the rear tray.
The choices are 8.5"x11" (letter); 8.5"x14" (legal) or A4.Press the twice.Click here to print the fax from memory.Print From Memory:
Press . to select to print all pages of the document.Press .
To print another document, return to step 6To finish printing, go to step 10.The screen will return to standby mode, if it does not, press .
Posted on Feb 19, 2020
change the orientation of the paper supply and or size.. portrate or land scape.. check your printer settings in your display on the paper supply size and type
I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7
Posted on Mar 31, 2010
SOURCE: I have a Canon Laser
I will advice you Press and hold the "Resume" button on the printer. Press and hold the "Power" button while holding down "Resume."
Release the "Resume" button. Press "Resume" twice. The indicator light will turn amber followed by green.
Release the "Power" button. Press the "Resume" button four times.
Press the "Power" button. The error code is now reset, and your device should work fine.
Posted on Sep 14, 2010
Hi, please get new driver here:
Posted on Feb 12, 2011
Tips for a great answer:
Sometimes turning it off and on again fixes it. However, we started having a problem where it would print out one page after you powered it back on again and then give the "incorrect paper size" message. I've found that by either holding down the green button or repeatedly pressing it while it powers back on (and held until the first page prints) fixes the problem.
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