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TC-L32C5 - after 1 or 2 minutes from turning on..the display is fading and becoming all black display but the sounds stays loud and clear without issue. How can I resolve this problem?Thanks

Posted by J3anr3d on

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1 Answer

Anuchand

  • Level 1:

    An expert who has achieved level 1.

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  • 3 Answers

Lines on the screen (vertical/horizontal lines, bands)

Image diagram of symptom


Press the HOME button on the remote to display the TV menu screen.
When the issue occurs in the Menu screenThere may be an issue with your TV. Follow these steps to troubleshoot:
  1. Restart the TV and check if the issue is resolved.
    1. Turn off the TV and unplug the AC power cord (main lead).
    2. Keep the TV unplugged for 2 minutes.
    3. Plug in the AC power cord (main lead) and turn on the TV to check its status.
  2. If the above steps does not help to resolve the symptom, the product may require service. Go to Product Repair.
When the issue occurs on other than the Menu screen There may be issues with the broadcast signal source, Cable/Satellite box, IPTV, or other devices such as a DVD player.
Follow these steps to troubleshoot:

NOTES:
  • If this issue only happen to one particular channel or broadcaster, this may be due to the broadcast signal source. Please contact your service provider for further information.
  • If you experience issues when connecting a TV and an Audio/Video device via an analogue cable (composite or component cable) or HDMI cable, check the following section of this article before proceeding the steps below: Screen issues (Lines/Blurred/Odd colours) from the Audio/Video device
  1. Turn off any electrical or battery-operated devices that may be creating radio frequency (RF) interference.
  2. If using an antenna, broadcast signals are reflected by nearby mountain or surrounding tall buildings and may cause ghosting in the picture.
    It is recommended to adjust the antenna direction and location.
  3. Try plugging the power cord into a different electrical outlet and/or surge protector.
    These symptoms can occur if the electrical outlet is improperly wired or not producing the proper voltage.
    If using a surge protector or extension cord, it also could be faulty.
(Back to top)

How to perform a software update.
  • Clean the TV screen. Refer to the following FAQ.
    How to care the LCD TV
  • If the above steps do not help to resolve the symptom, the product may require service. Go to Product Repair.
  • When the issue occurs on other than the Menu screen There may be issues with the TV settings, broadcast signal source, Cable/Satellite box, IPTV, or other devices such as a DVD player.

    NOTE: If you experience issues when connecting a TV and an Audio/Video device via an analogue cable (composite or component cable) or HDMI cable, check the following section of this article before proceeding the steps below: Screen issues (Lines/Blurred/Odd colours) from the Audio/Video device
    1. For TVs with the Motionflow function, select Standard or Off.
    2. If using an antenna, broadcast signals are reflected by nearby mountain or surrounding tall buildings and may cause ghosting in the picture.
      It is recommended to adjust the antenna direction and location.
    3. The quality obtained from DVD discs recorded on home DVD recorders often varies due to different quality settings being used on the recorders.
      Picture quality from VHS tapes often appears to be significantly worse than other sources, symptoms often include grainy and watery picture.
    4. Reset your TV to the factory defaults. Refer to the instruction manual supplied with the product. Manuals are posted on your model support page.
    (Back to top)

    Picture and video on the TV is displayed doubly.
    (Back to top)

    The screen appears to have a cloudy, white shadow or bright spots when there is no input or when viewing very dark scenes.
    (Back to top)

    Adjusting the Picture setting on my Android TV
  • For other than Android TVs: Adjusting the Picture setting on my LCD TV
  • (Back to top)

    How to reset an Android TV?
    How to perform a power reset on a Sony television.
  • Update the software of your TV to the latest version.
    How to perform a software update.
  • (Back to top)

    Adjusting the Picture setting on my Android TV
  • For other than Android TVs: Adjusting the Picture setting on my LCD TV
  • If your TV has a reset function for its picture settings, follow the instructions below to reset the settings.
  • Press the HOME or MENU button on the remote control.
  • The next steps will depend on your TV menu options:
    • Select Settings- Display & Sound, Picture & Display or Display - Picture or Picture adjustments - Advanced settings - Reset.
    • Select Settings- Display - Picture - Reset.
    • Select Settings - System Settings -Picture - Reset.
      NOTE: If your remote control has the Option button, you can reset the settings by pressing the Option button on the remote control - Picture or Picture Mode - Reset.
  • Restart the TV and check if the issue is resolved.
    1. Turn off the TV and unplug the AC power cord (main lead).
    2. Keep the TV unplugged for 2 minutes.
    3. Plug in the AC power cord (main lead) and turn on the TV to check its status.
  • If the TV is connected to an active and stable Internet connection, install the latest TV software. Refer to the following FAQ.
  • If the above steps do not help to resolve the symptom, the product may require service. Go to Product Repair.
  • When the issue occurs on other than the Menu screen There may be issues with the TV settings, broadcast signal source, Cable/Satellite box, IPTV, or other devices such as a DVD player.

    NOTE: If you experience issues when connecting a TV and an Audio/Video device via an analogue cable (composite or component cable) or HDMI cable, check the following section of this article before proceeding the steps below: Screen issues (Lines/Blurred/Odd colours) from the Audio/Video device
    • If your TV has a reset function for its picture settings, follow the instructions below to reset the settings.
      1. Press the HOME or MENU button on the remote control.
      2. The next steps will depend on your TV menu options:
        • Select Settings- Display & Sound, Picture & Display or Display - Picture or Picture adjustments - Advanced settings - Reset.
        • Select Settings - Display - Picture - Reset.
        • Select Settings- System Settings - Picture - Reset.
          NOTE: If your remote control has the Option button, you can reset the settings by pressing the Option button on the remote control - Picture or Picture Mode - Reset.
    • Check if the cable is firmly connected to the TV and the connected device and make sure it is not loose.
    • Use a spare cable to replace the currently used one and see if the situation will improve.
    • Use another input terminal of the TV.
      1. Connect your device to other input terminals of your TV.
      2. On the TV's supplied remote control, press the input button to switch to the input method that corresponds to the connected device and check if the situation improves.
    • Connect another A/V device to your TV using the same input terminal to check whether the connected A/V device causes the issue.
    • If using an antenna, broadcast signals are reflected by nearby mountain or surrounding tall buildings and may cause ghosting in the picture.
      It is recommended to adjust the antenna direction and location.
    • Turn off any electrical or battery-operated devices that may be creating radio frequency (RF) interference.
    • Reset your TV to the factory defaults:

    Posted on Sep 09, 2020

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    5 Related Answers

    Anonymous

    • 337 Answers

    SOURCE: picture faded to black, came back, faded again and had stayed black.

    It seems your set has a loose conection in the high voltage circuits,in fact by now it should have many loose conections in different areas like the power supply and the horizontal deflection circuits,if you are familiar with tv service you can use the information as the first step to take,some of the loose conections are hard to see even for the trained technician but the one giving you this problem should not be hard to see,if you are not too familiar with tv service be safe and call for assistance from a servicer a least for an estimate.

    Posted on Oct 11, 2006

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    Anonymous

    SOURCE: LED light fades as soon as turned on and no sound

    I had the same thing happen to me. I also am using a Mac. The fuse in the woofer would blow right when I powered on.

    I talked to Logitech and they said it was a 'bad ground' issue. I faxed them my receipt and they are sending me another set of speakers for free. They said I do not have to return the original speakers. I will try to let you know if the new set works.

    Does anybody know how to fix a 'bad ground'?

    Posted on Dec 18, 2007

    Anonymous

    • 1 Answer

    SOURCE: philips TV sound on but picture fades to black

    Philips TV. was working fine but now picture fades to black. sound is on. If we turn unit off/on picture returns...but will fade again. can fade one minute later or ten minutes later...unit id about 5 years old. 29 inch. (tube flat screen)

    Posted on Sep 13, 2008

    Anonymous

    • 73 Answers

    SOURCE: Loud Humming Noise

    Samsung is notorious for having the motor on the color wheel burn out. If the color on the tv starts to fade or shift tones when the rev'ing or noise is happening then you'll know its the color wheel. There are only two moving parts in this set, the color wheel and the fans. If you're smelling something, it could be either. Take the back off the set and put a piece of tape on the lamp door switch and turn the set on. Try to pinpoint the source of the noise. If its a fan, no big deal, Radio shack should have a replacement. If it sounds like its comming from under the set, dig a little deeper and try unhooking the color wheel motor, not as easy as I am making it sound but either way the fan is about $20 to fix and the color wheel is about $100. Sure beats a $400 tech bill. If you get stuck, comment back and I'll send pictures of the dismantle.

    Posted on Mar 10, 2009

    Paul

    • 381 Answers

    SOURCE: Sound cuts out frequently for a few seconds

    Its possible this could be resolve without taking the tv back. Make sure it's not the source. IE cable box, xbox or ps3 etc. Try swapping out wires. If all else fails, then one board should be the culprit. I believe (If my memory serves me correctly) the name of the board in the A-board. The input board. If its under warranty, then you may want to call for service.

    Posted on May 27, 2009

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    It seems your set has a loose conection in the high voltage circuits,in fact by now it should have many loose conections in different areas like the power supply and the horizontal deflection circuits,if you are familiar with tv service you can use the information as the first step to take,some of the loose conections are hard to see even for the trained technician but the one giving you this problem should not be hard to see,if you are not too familiar with tv service be safe and call for assistance from a servicer a least for an estimate.
    Not finding what you are looking for?

    Open Questions:

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    LG 2010 Plasma 50PA5500 good sound, no picture I'm new, and having much the same problem. My LG50PA5500 TV has been working flawlessly since new. The other day, while in the midst of watching a broadcast DTV channel, the entire screen suddenly and silently went dark; sound, channel selection and inputs all work OK. I have checked connections and voltages from: stdby, pwr supply board fuses, psb output voltages to Zsus board and its fuse, output voltages from Zsus to Ysus and its fuses. All precisely normal !! I've also checked voltages to the other control boards, etc. No indications of cap problems, though they will need to be tested with tester in tomorrow's mail. Also a transistor tester coming. The ONLY slight indication of anything amiss, is a (what I would call!!) light "toasting" (no pun, sorry) about 1.5" in irregular diameter towards the center from the copper coil of the Ysus board. I almost "feel" that that would be consistent with fair wear and tear of 9 years use, but of course, heat is the eternal enemy of electronics. I have very closely examined both X and Y boards, front and back for any damage indications. I have not yet touched the Y buffer boards. If that is the next step, what is it that I should check and the sequence to follow???? I'm kind of at a standstill, and need some direction before I start swapping out boards left and right. Any help would be greatly appreciated. Thanx

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