Question about Rand Mcnally GPS

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I have a rand mcnally tnd 525 gps it powers on i can see the screen but when i touch the accept it wont do nothing

Posted by Todd wells on

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SOURCE: Rand McNally TND 500 displays

Hello,

I suggest you reset your GPS, to reset your gps, follow this steps, turn off Garmin device. Press down on bottom right corner of the touchscreen, and then power on the GPS unit. You should be prompted whether do you really want to erase all user data, or asked if do you really want to start up in maintenance mode. Press “Yes” to reset (warning: all data will be erased and lost, so backup before proceeding) or enter maintenance mode.
Once the Garmin GPS unit is reset, remember to place the device outside where there is a clear unobstructed view of the sky for 15 – 30 minutes in order for it to requires fix to GPS satellites. with this, this should fix the problem.

Take care.

Posted on Aug 22, 2010

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rmleadbetate

  • 13 Answers

SOURCE: how do i take off

Rand is working on this. A new version may be available soon that addresses this issue.

Thanks,
Mark

Posted on Nov 05, 2010

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mc1bean

Mike Cairns

  • 3053 Answers

SOURCE: Droped my new rand mcnally gps and cracked the

Hello,

You can replace a cracked GPS screen, but you can't repair it. If your GPS is under warranty, you can contact the manufacturer directly about sending the unit back to have the screen replaced. If the device is not under warranty, you can still contact the manufacturer about replacing the screen. The company will charge a fee to replace your GPS screen if you don't have a warranty that covers that type of repair. You can also replace the GPS screen yourself, but be aware that replacing your GPS screen can void your warranty.
Instructions Things You'll Need

  • Mini Philips screwdriver
  • Flat-head screwdriver or other pry tool
    • 1 Purchase a new GPS LCD screen. There are many sources online that sell GPS screens (see Resources). Look for compatible unit information next to each replacement screen online before purchasing it to make sure it matches your GPS model.
    • 2 Power off the GPS and remove any peripheral cables from the device.
    • 3 Remove the screws from the cover. The number of screws varies depending on the GPS; there may be two to four screws located on the bottom or rear of the GPS. You will need a mini Philips screwdriver (like those found in computer repair kits) to loosen the screws.
    • 4 Remove any further screws holding down the internal antenna.
    • 5 Wedge a flat-head screwdriver or another pry tool in between the front and back case of the GPS. Use the pry tool to pull the front and back cover apart. Once open, you may notice that the back cover contains a battery or other component, and the front cover houses the motherboard which is over the screen.
    • 6 Touch a piece of metal, such as a metal tool or metal door knob, with your hand to demagnetize yourself. This prevents the motherboard from being destroyed by any static electricity in your body.
    • 7 Remove any screws holding the motherboard to the front of the case. Then move the motherboard out of the way when it is loose enough. The motherboard will still have wires connected to different components that are embedded in the front of the GPS case.
    • 8 Disengage any wires that are connecting the motherboard to the front case components such as the SD card or phono/audio jack. There is typically a lever that must be pushed to disengage these wires.
    • 9 Pull the screen's ribbon cable connection from the motherboard. Be careful, the ribbon cable is delicate. Discard the old, cracked screen. You can now insert your new screen into the front cover of the GPS. Reconnect all of the ribbon cables and wires that you disconnected to remove the motherboard, and close the GPS case back with the required screws.
    HERE IS THE LINK BELOW TO COPY AND PASTE AND PUT IN YOUR BROWSER AND THIS IS YOUR OPTIONS, CAN CONTACT THEM AND SEND IT IN AND THEY CAN REPLACE IT FOR YOU, OR CONTACT THEM AND HAVE THEM SEND YOU OUT THE PART AND REPLACE YOURSELF, BASED ON INSTRUCTIONS I LISTED ABOVE.
http://store.randmcnally.com/?SCCampaign=cjaff&gclid=CPe2iu2B36oCFVAaQgodIwM58g


MY ADVICE IS : Sense your unit is expensive and new, it is worth having them fix it or fix yourself. I hope hope this helped you, and on the good size you for sure have a good unit. Thanks Mike , your fixya Expert.
mc1bean_162.jpg

Posted on Aug 20, 2011

emissionwiz

Marvin

  • 85231 Answers

SOURCE: rand mcnally tnd 710 not turn on

If it is more than a few years old then the battery is a real possibility as the problem.

Posted on Apr 20, 2012

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The answer to this question and many others can be found in the FAQ section on our support page at www.randmcnally.com/support. Additionally, for instructional videos on many of the TND & RVND features please visit the Rand McNally You Tube page at www.youtube.com/randmcnallyonline.
To correct the issue please perform a Diagnostics & Repair using the Rand McNally Dock. Step by step instructions can be found at - http://www.randmcnally.com/support/s/diagnose-and-repair
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Thanks,
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