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I have a Bizhub 362 with an error code of C2557. I tried to reset multiple times but error comes back. I'm told it needs a new drum and developer? Any help would be appreciated.

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Giamma Giamma

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SOURCE: Our bizhub-250 receives a C2557

hi,

open and close front door cover to reset error.

If it persists you have to execute (TCR Toner SUPPLY)

Tell me if you need to execute it.

Bye.

Posted on Mar 20, 2009

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SOURCE: error c2557 konica minolta 250/NEC IT2530

Reset it, start it with the right door open, go to service mode, clear the counters for drum and developer and go to functions menu. Close the right door and start immediately the F8 function. It should work.

Posted on Aug 23, 2009

SOURCE: Our bizhub-250 receives a C2557, need help with service mode

Utility/Counter -> Details -> [STOP][0][0][STOP][0][1]
Go to counter and clear the life of the developer and drums and then run F8 from functions.

Reset your Toners and Imaging units for Minolta Bizhub and CF series.
http://www.chipreset.eu

Posted on Sep 03, 2009

Anonymous

  • 1 Answer

SOURCE: BizHub 250 Malfunction Code C2557 - HELP!

I can even reach the "service mode".
The screen shows the error (c2557) and I can not access to anyother function.

Posted on Oct 01, 2009

Anonymous

  • 8 Answers

SOURCE: Bizhub 350 error code c2557, how can i fix this?

This code happens if you replace drum without replacing developer. Both must be replaced at same time.

Posted on Oct 22, 2009

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Does you machine say replace PC drum on the control panel if so need to have the drum developer replaced at the same time. The code is dealing with the image unit the drum is one part the developer section is the bottom part or the sensor at the bottom of the image unit is bad. If developer was replaced did that person use a vacuum clean if so then the static electricity from the vacuum clean destroyed the sensor. NEVER USE A VACUUM to remove old toner. Worse case the main board that the sensor feeds is bad. Also when (if the drum and developer where replace did that person clear the counter for developer and drum. Machine works on info from counters to set certain voltages on certain assy. If the counters are not cleared then the copier thinks there is old developer and old drum in the machine and sets voltages for those units when in reality there are new drum and developer . Also after the developer was replaced was the required F8 run. And no prints/fax or copies where made before the f8 was run. When replacing the developer and drum the fax line and the Ethernet cable need to be removed first even used F8 and counters are done in service mode.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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replace the developer and the drum

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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replace the developer and the drum

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Does the control panel say replace PC drum? You need to have the Drum/Developer and the Developing unit replaced. Make sure that the counters are cleared before removing the old unit and make sure F8 is run after the new image unit is installed

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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1 Answer

Mal function detected. please call your Technical Representative c2557


ATDC Sensor Failure
• The scanning value of the ATDC Sensor is less
than 7 % while the IU Motor is turning.
• The scanning value of the ATDC Sensor is more
than 19 % while the IU Motor is turning.

The sensor in the developer unit has failed. In some cases this code will occur after a PM where the developer was replaced and calibrated but the developer or drum counter was not cleared. The reset for this error is to turn the machine off (unplug it) and turn it back on. If the error comes back you will need to replace the sensor and developer.

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3 Answers

Bizhub 350 error code c2557, how can i fix this?


This code happens if you replace drum without replacing developer. Both must be replaced at same time.

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1 Answer

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Reset it, start it with the right door open, go to service mode, clear the counters for drum and developer and go to functions menu. Close the right door and start immediately the F8 function. It should work.

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2 Answers

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tha minolta di3510 developer unit looks the same as the unit for the konica minolta bizhub 350 but the toner sensor in the minolta unit uses a different voltage range for the toner sensor and it will throw this code make sure you have the correct unit for this machine also you can try this
go back into tech rep mode and change these settings:
select tech rep choice mode
select printer tab
select atdc sensor gain
set the value to about 165
then back all the way out to the ready screen and power the machine off then back on and replenish toner in the user management screen.

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6 Answers

Our bizhub-250 receives a C2557, need help with service mode


Utility/Counter -> Details -> [STOP][0][0][STOP][0][1]
Go to counter and clear the life of the developer and drums and then run F8 from functions.

Reset your Toners and Imaging units for Minolta Bizhub and CF series.
http://www.chipreset.eu

Jan 11, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

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