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What is Hp Printer Printhead Error 0xc19a0020? How it can be fixed?

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The Print Head Error 0xc19a0020 is a very common issue on HP OfficeJet Pro 6830.
The error represents there is a print-head alignment problem or the internal printhead has electrically failed. Mainly this happens if refills or compatible cartridge has been in the printer.
Here are the few steps to Fix HP Print Head Error 0xc19a0020
Step1: Check Paper
Step2: Check Cartridge's Smart Chip
Step3: Printer Diagnostics
Step4: Try to unplugging the power cord of printer
Step5: Install Ink Cartridges
For more details check the link given below: http://www.hptechnicalsupportphonenumber.com/blog/how-to-fix-hp-printer-printhead-error-0xc19a0020/

Posted on Feb 17, 2020

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5 Suggested Answers

Anonymous

  • 1 Answer

SOURCE: My printer is out of

Here is the conversation from a tech. I had the same problem.


Christina: Let us perform some steps to isolate the issue and find a fix for it.
Christina: Please perform the following steps and let me know the message that will be displayed on the printer.
Christina: A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
CustomerName: ok
CustomerName: screen says "support" R0631M
Christina: Fine.
Christina: 2. Press and release the right arrow button until the display says “System Configuration Menu”.
Christina: 3. Press and release the “OK” button.
Christina: 4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Christina: 5. Press and release the “OK” button.
Christina: 6. Display should say “Hardware failure status: Clear. Press OK to clear”.
CustomerName: yup
Christina: 7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
CustomerName: ok
Christina: 8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
CustomerName: ok
Christina: 9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
CustomerName: done
Christina: Fine.
Christina: 10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
CustomerName: done
Christina: 11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
CustomerName: made a buncha noise, and it didn't print a diagnostic page
Christina: Good.
Christina: Is the error message still being displayed on the printer?
CustomerName: nope
Christina: Good.
CustomerName: should I try to print something?
Christina: Let us print a self test page to check the functionality of the printer.
Christina: Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

Posted on Nov 21, 2008

Anonymous

  • 75 Answers

SOURCE: Switch Printer off,check printhead type path (2).

it seems like there is no oil on the slide bar

Posted on Mar 15, 2010

robinlily250

  • 1 Answer

SOURCE: HP Officejet Pro K550 - Printhead Error Message on

I have the same problem. I replaced both printhead cartidges. The MC light stopped blinking, but the KY light kept blinking. I thought it was a faulty new KY ink cartridge. So I returned that cartridge and got a new one. Still the same issue. I called hp and they said the print head is bad now and all they focused on was trying to sell me a new printer. UG! I also heard wiping off the printhead with a dry cloth may help. Did you get yours to wokr?

Posted on Feb 05, 2011

Salim Baig

Saleem Baig

  • 283 Answers

SOURCE: Hp Business Inkjet 2800 printer

Hi

Did you check the connections in the carriage if there is little amount of ink on the contacts? if not then clean it well with a dump cloth and try to re-install the old printhead it will sure accept it. If not then the other way is to change system date of the printer first and then try again.

DO RATE MY SOLUTION

Posted on Jun 30, 2011

davidgrog30

David Rogers

  • 136 Answers

SOURCE: HP Photosmart B109a gives error 0xc19a0020; how to replace printerhead?

Unless you are VERY fortunate, replacing the print-head will almost certainly cost you more than replacing the printer, sad but true!

Posted on Jan 26, 2015

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4 Answers

Error Oxc19a0035 on HP 6830


hp-printer-error-0xc19a0035-c4udjl4xbcqpooeoecbjxv3r-3-5.jpeg HP is the best brand that brings most outstanding services for its users. Among several amazing services being enhanced in HP, users also face error, due to which they are not able to access HP Printer Error 0xc19a0035 easily. One or the errors interrupting might cause major trouble; hence it is necessary to connect for help and support.

Users can contact HP Printer Customer Service to rectify any error that persists in user's printer. Hence, taking immediate help is important, dialing the technical support number for receiving support and services can make work much better and easier. Along with the improved features, properties and services it has indeed helped users in many aspects.

Fixing Error Code 0xc19a0035

• Open the lid of your HP Printer so as to reach to the cartridges.
• Clean the lower part of the chip that connects.
• Once done, print a test page to have a look at the color quality.
• If the problem still remains, try to reset your HP Printer.
• Remove the printer cartridge head.

How to Reset the Printer to Fix 0xc19a0035?

• Unplug the power cable and wait for few seconds
• Press # and 3 buttons from the front of the printer
• Turn on the printer after releasing the buttons

call us at
Printer Customer Service Number +1-866-231-0111 or email us instead of wasting your time. Use our Live Chat option to talk to our specialists about the problem.

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1 Answer

HP Photosmart B109a gives error 0xc19a0020; how to replace printerhead?


Unless you are VERY fortunate, replacing the print-head will almost certainly cost you more than replacing the printer, sad but true!

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HP Officejet 6500A Printer problem. Ser.No.


Try reset the printer after you have cleaned the printheads. http://www.youtube.com/watch?v=31TbWMrTaFk

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1 Answer

Error 0x 19a0027


Hi Norman,

The Error message usually relates to Printer Failure. However you can try few steps to fix it. ( Hopefully )

Turn off the Printer.

1. Open the Carriage access door.
2. Remove the Cartridges and Printhead ( Printhead is the part on which you install the cartridges )
3. Lift the latch to remove the Printhead.
4. Move the carriage from left to right 6 times and it should move freely
5. Clean the contacts on the printhead with lint free cloth. ( Golden dots at back of Printhead )
6. Turn on the printer and it should say " Printhead missing or not installed/Damaged "
7. Install the Printhead and Cartridges and close the latch and close the Carriage door
8. the printer should go through alignment process

If this step does not fix, You may try calling HP customer support to check for better options/solutions

HP Customer Care : 1-800-474-6836

Regards,
Sean

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1 Answer

HP 6500 ALL IN ONE DISPLAYS ERROR ON SWITCH ON Ox61011BED


Hi Norman,

The Error message usually relates to Printer Failure. However you can try few steps to fix it. ( Hopefully )

Turn off the Printer.

1. Open the Carriage access door.
2. Remove the Cartridges and Printhead ( Printhead is the part on which you install the cartridges )
3. Lift the latch to remove the Printhead.
4. Move the carriage from left to right 6 times and it should move freely
5. Clean the contacts on the printhead with lint free cloth. ( Golden dots at back of Printhead )
6. Turn on the printer and it should say " Printhead missing or not installed/Damaged "
7. Install the Printhead and Cartridges and close the latch and close the Carriage door
8. the printer should go through alignment process

If this step does not fix, You may try calling HP customer support to check for better options/solutions

HP Customer Care : 1-800-474-6836

Regards,
Sean

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3 Answers

Hp 6380 error message 0xc19a0023


Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 21, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

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Plz Sir


Stape :: 1
Your Printer Cover Open Few Minitus

Stape :: 2
Plz Chek Your Printer Property .... And Delete Your Own Page

Stape :: 3 Plz Check Printer Property And Port Tab Chenge Selected Port

Enjoy

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try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.

Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&cc=ca&dlc=&product=64986

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