Question about GE Refrigerators

1 Answer

Side by side GE fridge. I do not feel air coming out of the open damper in the fridge. Blower is running and airways are clear.

Posted by Robert Cook on


1 Answer

Jorgie Navito

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has achieved Level 3.

  • GE Master
  • 357 Answers

Did u check damper controls , as it may be stuck closed even though u hear fan blowing? or it can become clogged with debris

Posted on Mar 12, 2020


5 Related Answers


SOURCE: Frigidaire GLRS264ZAQ5 fridge freezes up

does the ice maker have to have the copper tubing?

Posted on Aug 21, 2008



  • 18 Answers

SOURCE: Freezer side cold, frige side warm

Defrost heater is open behind back wall. order new heater #wr55x10101 remove 4 screws 2 bottom, 2 top behind light shield, defrost freezer so ice is off of evap, replace heater with new one.

Posted on Nov 15, 2008


Rylee Smith

  • 8619 Answers

SOURCE: ge side by side profile. freezer works fine, all


First of all you need to clean the coils (condenser coils under the unit or evaporator coils inside the freezer). The coils inside could be iced over because of failure of defrost system. Now check that the condenser fan under the fridge is working properly. Check that the fan in the freezer work which pulls cold air from the coils inside freezer and blows it to the fridge side. Are the temperature control knobs in the fridge adjusted correctly? It actually just opens a vent to let more or less cold air in from the freezer. It takes a while for the ice to build up in the freezer enough to affect the cooling.

My first guess would be the defrost timer. You can manually turn it to engage the defrost cycle and observe whether or not the defrost heaters come on. Now use a hair dryer to speed up melting the ice when there is lots of ice buildup. Most timers are 24 hour timers. It will turn the defroster on every 6 or maybe 12 hours depending on the model.

Before testing the defrost heater, unplug the refrigerator to avoid an electrical shock hazard.

The defrost heater is usually located at the back of a side by side freezer or under the floor of a top freezer. It will be necessary to remove obstructions such as the contents of the freezer, freezer shelves, icemaker and the inside rear or bottom panel of the freezer.

The heater is connected by two wires. The wires are connected with slip on connectors. Firmly pull the connectors off of the terminals (do not pull on the wire). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If the connectors are corroded they should be replaced.

Please do rate this solution as FixYa and revert for further assistance.


Posted on Jun 24, 2009

Sea Breeze

John Tripp

  • 4656 Answers

SOURCE: Ge monogram side by side freezer is at -5 fridge

If you are showing a frost pattern iside the freezer and higher temperatures in fresh food compartment that is a sign of defrost failure. What is happening is the airflow to the fresh food section is being restricted by a large blok of non defrosted condensate behind the rear pane you see the frost pattern own. I am sending a manual if you like to follow along and ask questions but as I see from your discription this is what most likely happening. Your model does defrost cycle through the motherboard and has no defrost timer. So the most likely cause is you Defrost heater or defrost thermostat are defective. Here is the heater and instructions on how to test heater Click Here=> WR51X322 Heating Element and Defrost Thermostat=> WR50X10088 Defrost Thermostat

Here is the service manual=> GE Monogram Refrigerator Service Manual
You can find those two part numbers here also=> WR51X322 Defrost Heater
and Defrost Thermostat Here=> WR50X10088 Defrost Thermostat
Should you have any questions I will be here to assist you or on my sites, Thank You Sea Breeze
Also make sure none of the lower vents are closed inside fresh food compartment that will also restrict airflow. Manually defrost ing the freezer will give you about another week to resolve this problem should it turn out as defrost problems. You will need Adobe Reader to open the manual I sent you=> free download.

Posted on Oct 15, 2011

Sea Breeze

John Tripp

  • 4656 Answers

SOURCE: GE Profile PCF23NG fridge side at 47 deg.

Here are some examples of the part beakdown on a=> PCF23NGTCWW_Fresh_Food_Section Parts

See the part labeled 420? That is the WR49X10091 Damper

Not sure if you are having problems with this part yet but we need to keep it in mind as a possible cause. I am leaning to a most likrly defrost heater listed as 230 and defrost thermostat listed as location 240 in the=> PCF23NGTCWW Freezer Section Parts

The defrost heater is=> WR51X10055 Defrost Heater

and the defrost thermostat is=> WR50X10069 Defrost Thermostat

I may be wrong so I need you to look at the rear wall of your freezer and see if ice/snow is building up causing air flow to be restricted to the fresh food compartment. Photo HERE if yes you do see frost buildup the evaporator will look like this photo HERE I am leaving you a service manual here=> GE Refrigerator Technical Service Manual Follow with me in the service manual to see what is causing the air flow problem for eaxample a temperature sensor or problems with the air damper with fan, I am here if you have questions, Thanks Sea Breeze

Posted on Nov 20, 2012

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


You are correct -Temps not low enough and you have been thorough in checking things out. About the only thing I can think of now is to make sure that the condenser coils underneath are perfectly clean to promote max efficiency. If clean, and we know your compressor is running after all these years You may be, yipes, low on refrigerant. I am sure you have thought of that but did not really want to deal with it - don't blame you. If you want to pursue that venue it is a PIA but can be done, CAREFULLY because the freon level on refrigerators is a critical parameter, not like a room or car AC. If wanna try relist your question as DIY refrigerator charging.

Sep 02, 2017 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

My ge refrigerator side by side gsh22jfta ww freezer is cold enough but the fridge is not there is a vent between freezer and fridge, but I don't feel any cold air comming from it. Plz help me

The "damper" that open and closes is not working. It is controlled electronically with a thermostat. Here is the part to order.

All parts come with a 365 day, any part, any reason return policy

Apr 06, 2013 | Refrigerators

1 Answer

GE Profile Refridgerator side warm, freezer ok?

Fridge gets cold air from freezer to cool it. Your freezer is fine but not enough cold air is getting into fridge compartment. U have some dampers or louvers that direct air flow to fridge and if they are not set properly cooling will not be adequate. Check those out.

Sep 19, 2017 | GE Profile CustomStyle PCF23NGT Side by...

2 Answers

Side by side GE turbo-cool Gss25XSRBSS, the freezer seems to be fine, the fridge is not cooling. Fans seem to be running smoothly, no weird noises. Turbo cool turns on. It hasn't been running for

if you go here you can see the damper,fan assy. that's in the top of your machine in the fresh food side
this is a damper with another fan in it,when the t-stat calls for cold air the damper door opens to let the cold air in from the freezer and the fan in it blows the cold air around inside the fridge,if the freezer is fine and the fridge side is warm most likely this is your problem,part number WR49X10091 and it's around 130 dollars.unplug the machine,remove the light cover on the ceiling,remove the 1/4 inch screws and drop the light assy.remove thhe filter cover on the right side so you can remove the damper assy.pop off the cover on the piece that runs up the back center,remove the screws to the damper,read the instructions and put it back together again.should take you around 45 to 60 minutes.hope this helps and good luck.

Sep 27, 2012 | GE Refrigerators

1 Answer

Refrigerator temperature is 30. We cannot set it

check the fan that runs between the freezer and fridge in the fan housing is a damper that opens and closes if ice or debris is blocking or in way clear so damper can open and close the fridge is cooled by the freezer

Jul 20, 2010 | GE Profile Arctica 25.4 Cubic Feet...

1 Answer

Everything is freezing. Local repairman says the

Hi, what he is talking about is panel in the vent from the freezer to the fridge. Basically when you want the fridge colder a little panel (damper) inside the vent opens and allows more cold air in the fridge. When you want it warner the damper closes and allows less cold air into the fridge. This damper is controlled by the fridge control. What your repair guy is saying is the door is stuck in the open position which is allowing too much cold air into the fridge and freezing the food. if you have any other questions please feel free to comment. Mike

Dec 20, 2009 | GE PSS29NHNWW Side by Side Refrigerator

1 Answer

I have a GE GSS25LGMF side x side refrigerator. The compressor never shuts off and everything in the fridge section is freezing. Is this a thermostat problem?

it could be the damper part number WR49X10091,if the damper door isn't closing correctly cold air will just keep coming into the fridge side from the freezer,usually the damper door opens to let the cold air in when the fridge starts warming up and when it gets cold enough the door will close but your damper is stuck open

Nov 25, 2009 | GE GSS25LGM Side by Side Refrigerator

1 Answer

GE Profile GSS25LGMB

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

Sep 05, 2009 | GE GSS25LGM Side by Side Refrigerator

2 Answers

Freezer side cold, frige side warm

Defrost heater is open behind back wall. order new heater #wr55x10101 remove 4 screws 2 bottom, 2 top behind light shield, defrost freezer so ice is off of evap, replace heater with new one.

Nov 13, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

GE side by side Refrigerator approx. 8 years old. Fridge side barely cold.

With your fridge, does the light go out when you shut the refrigerator door?
That could be your issue, that light running inside will create Alot of heat.
Also check to see if there is air circulating from the freezer to the fridge side through the damper. The damper is on the Fridge side left wall up towards the top. That is where the cold air gets to the fridge side. If that damper doesn't open that will also cause your problem, Let me know how you make out.


May 14, 2008 | Refrigerators

Not finding what you are looking for?
Refrigerators Logo

Related Topics:


Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Vish Iyer
Vish Iyer

Level 2 Expert

76 Answers


Level 3 Expert

3063 Answers

Cindy Wells

Level 3 Expert

6259 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides