I need help with gettting past the parental control pin and i dont know the secret question

1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
2. Select the right arrow twice to reach the third page, then select "Parental Controls."
3. Select "Yes," to change the parental controls.
4. You will be prompted for your 4-digit PIN.
   • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
   • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
   • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.
5. Select "Clear Settings," then select "Yes" to confirm.

In the System Settings Menu, go to the 3rd page, then select "PARENTAL CONTROLS."

• Select "YES," to change the parental controls.
• You will be prompted for your 4-digit PIN.
  
  If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
  
  If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
  
  
  
  If you don't know either the PIN or the secret question, the Parental Controls will need to be reset.
  
  
  An Enquiry Number will be displayed. Ring the number given in the Nintendo DSi Operations Manual and provide the Enquiry Number. You will then be issued with a Master Key. Tap "OK" and enter the Master Key. Tap "OK".
  
  
• Select "PIN" to change the PIN or "CHANGE SETTINGS" to update the setting you wish to change. Once the changes are made, select "DONE" to confirm any changes.

"If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance."

How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.

1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
2. Select the right arrow twice to reach the third page, then select "Parental Controls."
3. Select "Yes," to change the parental controls.
4. You will be prompted for your 4-digit PIN. 
   • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
   • If you don't know the PIN, select "I forgot," then select the  empty text box for the answer to the secret question and enter it using  the on-screen keyboard.  Select "OK" to continue.
   • If you don't know either the PIN or the secret question, the  Parental Controls will need to be reset.  Please call 1-800-255-3700 for  assistance.
5. Select "Clear Settings," then select "Yes" to confirm.

How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.

1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.


2. Select the right arrow twice to reach the third page, then select "Parental Controls."


3. Select "Yes," to change the parental controls.


4. You will be prompted for your 4-digit PIN.
   
   
   • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
   
   
   • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
   
   
   • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.


5. Select "Clear Settings," then select "Yes" to confirm.

How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.

1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
2. Select the right arrow twice to reach the third page, then select "Parental Controls."
3. Select "Yes," to change the parental controls.
4. You will be prompted for your 4-digit PIN.
   • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
   • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
   • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.
5. Select "Clear Settings," then select "Yes" to confirm.

You're going to have to call nintendo to remove the parental controls. They will give you a special code to remove the parental controls.



How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.

1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
2. Select the right arrow twice to reach the third page, then select "Parental Controls."
3. Select "Yes," to change the parental controls.
4. You will be prompted for your 4-digit PIN.
   • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
   • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
   • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.
5. Select "Clear Settings," then select "Yes" to confirm.

Follow the directions below to make changes to any existing Parental Controls.

• On the Nintendo Menu, select the Settings ("wrench") icon.
• Select the right arrow twice to reach the third page, then select "Parental Controls."
• Select "Yes," to change the parental controls.
• You will be prompted for your 4-digit PIN.
• If you know the PIN, select the empty text box and enter it using the on-screen keyboard, then select "OK" to continue.
• If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
• If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.
• Select "PIN" to change the PIN or "Change Settings" to update the setting you wish to change. Once the changes are made, select "Done" to confirm any changes.

Good luck and have a nice day.
Rating the solution is highly appreciated.
Thanks for using Fixya.

If you click forgot pin you should have a secret question setup. If you cant answer this. Click i forgot twice and it will give you a confirmation number. Enter your confirmation number here:

http://wii.marcansoft.com/parental.psp

and click get reset code. This will give you the code you need for the wii. Hope this helps

1. Turn on your Wii console and go into the Wii Options Menu
2. Click on Wii Settings and click the right arrow until you see “Parental Controls”
3. Say “Yes” to “Change Parental Controls?”
4. Click on “I forgot” when it asks you to enter your pin
5. It will ask you for your secret question, click on “I forgot” again
6. The screen will read “If you have forgotten both your PIN and secret question, call the consumer service number listed in the Wii Operations Manual and provide the confirmation number below. You will be issued a master key.”
7. Call Nintendo at 1-800-255-3700 and give them the confirmation code listed on the screen. They will give you a new Master key to enter on the next screen.
8. The PIN is now reset/disabled

Go to http://wii.marcansoft.com/parental.psp and enter your 8 digit confirmation number there. When you do so, make sure that whatever today's date is, your Wii is set to that date. (And select Today's date from one of the 3 possible choices.)

(To get the confirmation number, go into Parental control settings, click I forgot on enter pin screen, and Click I forgot on answer secret question screen. This is where you come to where you enter the master password, and the confirmation number you need, to get this master password.)