Question about Ricoh Office Equipment & Supplies
Reset of the drum counter
Open the front cover.
Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.
Hope this helps...
Posted on Jun 12, 2008
This machine is reset with a plastic sheet that come in the new drum unit. When the drum is inserted for the first time, the sheet slides out and trip the exit sensor in a certain way. Then the counter is cleared. If you still have this clear plastic sheet, then you can reinsert it into the top of the drum unit and try it again.
Posted on Jun 30, 2008
If after you install the cartridge you get a yellow light and error message:
“The following may have run out of color. The function for
detecting the remaining ink level will be disabled since the
ink level cannot be correctly detected. If you want to
continue printing with out this function, press the printer’s
start button. Canon recommends using new genuine Canon
cartridges in order to obtain optimum quality.”
Do not click “cancel printing”. Press printer start button
to start printing. This action will bypass the ink level
detection from the recycled cartridge. It will not damage the
printer! With a recycled cartridge this action needs to be
done one time.
A full recycled cartridge ink level may not display correctly.
It may show empty.
If you want to check the ink level, you can do a “Nozzle
check” by follow the directions below:
Go to menu File select print click on “Property” click
Click on “Nozzle check” to print out the color check.
Click on “Cartridge Alignment” to align the cartridge.
See pictures for above process at Inktelligent ip 1800 topic
Also the refills refered to above are at the IP 1800 inkfilling page
Posted on Feb 23, 2009
Replacing the cartridge should resolve this problem: Follow these steps to replace the cartridge:
Installing / Replacing the BJ Cartridge Follow this procedure to replace the BJ cartridge:
1. Make sure the MultiPASS is plugged in.
2. Open the document tray.
3. Lift the document guides to open the ADF (Automatic Document Feeder).
If the ADF (Automatic Document Feeder) does not open easily, slide the document guides outward and then open the ADF (Automatic Document Feeder).
Or slide the Document Feed Lever to either the automatic or manual setting.
4. Press. If installing the BJ Cartridge for the first time, skip to step 6.
Caution: Do not try to manually move or stop the cartridge holder since this may damage the unit. Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality.
The MultiPASS has an automatic protection feature that helps keep it from overheating. If the cartridge holder does not move, unplug the MultiPASS and let it cool for several minutes. Then plug it in again.
Press to move the cartridge holder.
5. Raise the blue cartridge lock lever on the cartridge holder and remove the BJ cartridge.
Caution: Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables.You may want to place it in a plastic bag to keep any residual ink from spilling. Spilled ink can stain any surface; protect yourself and your work area. If removing a BJ cartridge to use one of the optional BJ cartridges, be sure to store the BJ cartridge in the container provided with your MultiPASS. Otherwise the ink will dry and affect print quality.
6. Remove the new BJ cartridge from its package, then remove the orange protective cap (1) and tape (2).
Caution: Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head. Install the BJ cartridge immediately after removing the cap and tape. Spilled ink can stain any surface; protect yourself and your work area.
7. With the label facing outward, insert the BJ cartridge into the cartridge holder. Lower the blue cartridge lock lever until it locks into position.
8. Press .
The cartridge holder moves to its home position on the right side of the unit and begins cleaning the BJ cartridge print head. This process takes about 55 seconds.
Caution: Do not try to manually move or stop the cartridge holder since this may damage the unit.
9. Close the ADF (Automatic Document Feeder).
10. Close the document tray.
Note: If you need to unplug the MultiPASS, wait until the unit is in standby mode (date and receive mode displayed in the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out.
Posted on Apr 29, 2009
you will have to change all the cartridges together then power cycle the printer to run initilization to reset the toner condition.
if this resolves your issue please rate my answer accordingly
Posted on Sep 14, 2009
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