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My vtech vreader won't read the sd card. Tried everything posted on this site and more. Please help!

Posted by Casper G on

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Alyssa DeWolfe

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  • 27 Answers

Hey there, seems like you've already tried many solutions.

May I suggest checking if the SD card has been formatted before its first use (check to see if your SD card is formatted as a FAT16 or FAT32 partition). I have attached a link with further details on doing this.

Also make sure your SD card is not in write-protected mode (the Lock switch on your SD card should be in the off position) and try again.

As well, make sure you have the most updated software on your device.

If nothing else works, I got the below text from the Vtech website.

"If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below:
• The name of your product or model number (the model number is typically located on the back or bottom of your product). • The actual problem you are experiencing.
• The actions you took right before the problem occurred.

Internet : www.vtechkids.com
Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada"

Posted on Apr 18, 2020

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5 Related Answers

Chriscp

  • 21 Answers

SOURCE: Wont read sd card..screen shows card locked..card ok

Aiptek is not so good at answering emails. If Nitrotrike's suggestion doesn't work, try posting this question at
http://forums.steves-digicams.com/forums/view_forum.php?id=92

Those guys are more likely to help you (or at least try) more quickly than Aiptek.

Posted on Jan 19, 2008

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Anonymous

  • 1 Answer

SOURCE: sd card

You need to use the Digital Jukebox utility from Panny. I am going to test it out this weekend.
http://panasonic.jp/support/global/cs/soft/download/sdjupV40L60.html

Posted on Nov 30, 2008

bunnydawg

Roberta Smith

  • 5158 Answers

SOURCE: No sound

here is the manual if you don't already have it

http://www.vtechkids.com/_f/_pw/_manual/V.Smile%20Cyber%20Pocket.pdf

resetting that is apparently just a case of removing the batteries and adaptor (if you are using one) wait five or ten minutes... reconnect the adaptor or install the batteries and turn it on

Robert

Posted on Jan 10, 2009

Anonymous

  • 42 Answers

SOURCE: Kingston 4gb sd card won't read

I had a problem with lenovo's reader like this, because i put in the nokia 6600 card, correct format and all, but apparently too old and not yet ment to be read by a computer ...

sd could still be hc ... the system of names is still not set up right. if you got a small black attachment for the card that makes it longer, put it on and try inserting the card again.

check if all the drivers are like they should be.

if you've got a friend with a card reader, make sure the card is ok. and if you've got a friend with a card, make sure the reader is like it's supposed to be

post a feedback, ok

Posted on Feb 23, 2009

Anonymous

  • 171 Answers

SOURCE: Can't detect SD card

Try removeing your sd card. start your tt and after it has booted then insert the sd card.
Hope this helps

Posted on May 04, 2009

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2 Answers

Tried the recovery software on a SD card but it did not open the software


If you made the SD recovery on your computer through a sd slot or card reader it should work. You can't make the recovery sd through your vreader. Put it in the vreader while it is turned off, power it on and the vreader should start reprogramming. Then it will tell you to shut off your vreader and restart but make sure you take the sd card back out before restarting or it will just reprogram again, lol.

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My grandaughter v-reader is stuck on calibration mode will not advance to activity screen. Has anyone come up with a sloution to this problem?


You have to go here, download, put the SD card into the computer, let it do it's thing - then, put the SD card into the VReader, let IT do IT'S thing, LOL, then take the SD card out of the VReader and it's done! Mine was stuck on the calibration screen as well, but this fixes it - you have to do this to set it all up correctly. It's part of the download process.
http://www.vtechkids.com/download/

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My Vtech V-reader freezes on calibration screen


I just found a solution to this: Turn off the vreader, then press & hold the help "?" button. While holding the "?" button, press power. My system bypassed the calibration step and booted correctly.

Jan 05, 2012 | Vtech V.reader Reading System

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I got a vtech storio reader worked at 1st now is blue screen cant turn it of have 2 take batterys out have cleaned it and has new batterys


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your digital camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link the the website page itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that.

Hope that solves your problem.

Jan 02, 2012 | Vtech V.reader Reading System

1 Answer

Is there a reset button on a storio


There isn't a reset button for the Storio.

If you need to erase all of your child's saved drawings, etc. the Storio can only be reset by reinstalling the software. You'll need an SD card with at least 64mo of memory. The Recovery program will erase anything that was on the SD card, so transfer anything you want to keep tp your computer. Download and run the Recover SD card creator program from one of the links below:

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link the the website itself:
http://www.vtechkids.com/download/ca/en

Follow the steps to reinstall everything. It takes a few minutes.

Dec 31, 2011 | Vtech V.reader Animated E-book System

3 Answers

My v reader won't turn on.


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link to the website itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

Hope that helps

Nov 18, 2011 | Vtech V.reader Animated E-book System

1 Answer

V reader won't turn on


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link to the website itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

Hope that helps

Nov 18, 2011 | Vtech V.reader Animated E-book System

1 Answer

Says internal memory is full and I can not get anywhere to delete any iteams in the naviagiton log.Every time I turn the vreader on says new avatars installed, but is showing default avatars, and you have...


To reset your v.reader (which will erase everything on it), you need an SD card with at least 64mo and follow these steps:

Download the Recovery card program:

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

Run the downloaded program and follow the steps. It takes a few minutes to do but the instructions are simple.

Hope that helps

Sep 25, 2011 | Vtech V.reader Animated E-book System

3 Answers

It keeps saying touchscreen calibration utility touch crosshair to calibrate. we'v done everything that we could to fix it. it will not go back to the page with activities.


I need help I buy my son V.reader for Christmas it say Touchscreen Calibration Utility Touch Crosshairs to calibrate. I need help? how do I fix it?

Aug 19, 2011 | Vtech V.reader Animated E-book System

2 Answers

Blue screen on vtech reader-how to fix?


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link the the website itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

Hope that helps

Feb 24, 2011 | Vtech V.reader Animated E-book System

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