Question about HP Office Equipment & Supplies
The bin full black switch on top of printer may be knocked off its mount
Posted on Dec 15, 2019
Put a maintence kit in your machine, easy install, everything just clicks in, Every 200 000 prints it should be done, it includes the fuser, all feed rollers, sep pad and transfer roller.
These are great printing machine, they only ever need the MK and on this model a fuser drive gear wears and get noisy, but once that has been done once, it is ok from then on.
KIts seem expensive but they are meant to last 200 000 prints and usally do. These are one of the best most reliable printers in the market.
LINK to part info
Posted on Jan 09, 2008
SOURCE: fuser error 50.2
1) First thing is check power source. If you have the printer plugged into a UPS (uninterruptilbe power source) unplug it and plug it directly into the wall. If it is plugged into the wall you might want to try a different outlet to see if it solves the problem.
2) Remove and reinstall the fuser. It may not have seated properly.
#) Make sure you installed the correct fuser. Should be RM1-1082. There should be a sticker on the fuser with this number. See the following article for more info. http://www.partsnow.com/service_today/0705.asp
If you still have the old fuser check also that it is a RM1-1082. If not you may have a euro version machine which would require a different fuser.
If the fusers match up you should check the voltage coming to the fuser if possible. If there is 100- 127 volts where the fuser plugs in you probably got a bad fuser or it was damaged in transit. If there is low voltage or no voltage you may have a board problem. Probably DC controller or Power Supply.
Posted on Mar 30, 2008
According to the manual: "A 13.01.00 error message indicates that the media did not arrive at the pre-feed sensor (PS102) within the specified time." That usually means that the rollers fail to pickup the paper from Tray 2. Usually, cleaning the paper feed roller in the 500 sheet tray should fix this. While blowing out dust, you may have coated this roller with paper dust. A quick way to double check this is to power cycle the printer & try to print from Tray 1, the MP feeder tray (unless Tray1 has rarely or never been used...it might be a little tempermental as well). Regardless, this error is very common & is usually fixed by cleaning. Depending on usage, this roller is considered a customer replacable item (Part # RM1-0037-000CN) with a life expectancy of more than 200,000 pages. There are 3 of that type roller in the printer, but the one in the tray is usually the 1st one to fail. Hope this helps!
Posted on Jun 02, 2008
This is a common issue and most times a bear to repair. There is a
sensor flag mounted on the paper feed assembly behind tray 1 which has
a habit of either coming off or the spring which moves it back a forth
comes out of its holder. In any case it is one of the worst repairs you
have to do. Many items have to come off to get to it and getting that
flag and spring on correctly even with the instructions is difficult.
Usually what will happen is you get the 13.20.00 error on power up with
no motor movement and when you open and close the top cover, the motor
will move but the same error reappears. If you are lucky it is just a
case of a shred of paper blocking the sensor flag from moving and worst
case of the flag having come off. You will need the service manual and
check the removal and replacment section on the paper feed assembly and
play close attention to the 3rd page.
sometimes this error also appears if a wrong fuser is installed in ur printer that is not ur model number.... have it checked
thank you have a nice day
Posted on Aug 10, 2009
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