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Try this. Turn your computer off. Plug in the mp3 via usb port with player in the on postion. Turn the computer back on. You should a large green battery symbol on the screen flashing left to right. Took me about 3 days of finally fiqure it out. Also try different USB ports if you have more than one. Good Luck
connect
the Sansa (via the player's USB cord) to different USB ports on the
computer until the Sansa starts to charge. A weak or non-working USB
port won't charge the Sansa.
Reset the Sansa MP3 player. Slide the player's "Power"
switch all the way up to the "On" position. Hold the switch in that
position for 20 seconds. The Sansa resets. Try to charge the player.
Install the latest firmware onto the Sansa MP3 player.
Download the Sansa Firmware Updated (link in References), and then click
the link in Resources for the specific model of Sansa you own to learn
how to update the player's firmware.
Some older computers that have USB ports that limit the output to 5V @ .5 amp current. Depending on your MP3 player, it may not be sufficient to charge the player. This was the spec back then. Since then, new USB specs call for 5V @ 1.0 amp current - a two fold increase in current.
You may have better luck connecting to a powered USB hub instead. If you're only looking to charge the MP3 player, you don't even need to connect it to the computer. The powered hub gets powered by connecting the ac adapter / power supply to a wall outlet - instead from of the computer's power supply via mother board.
The above assumes there is a good, rechargeable battery; a functioning charger & USB port in the MP3 player and of course, a working USB cable. If any of the above is faulty, you'll never get the MP3 Player to accept a charge. You should try different computers, cables and ports if possible.
Your charger may be damaged, if the device is charged via USB, your USB port may be damaged / disabled, try an alternate USB port / computer, try an alternate charge of exact specifications.
Your battery may be damaged, the unit may be damaged. If your Zune is still under warranty, request an RMA from the manufacturer.
If it is NOT still under warrenty, please locate the nearest electronic componant repair shop, or remanufacturer
The player needs to be charged via the USB connnection on your PC. If it doesnt fit, try the USB ports on the back. If its not working/not charging, please test the MP3 player on another PC.
could be one of two possibilities. one something is wrong the usb wire or two, the player is locked. mine did the same thing when i first got it. i unlocked it and it worked
the player has to be connected to computer via USB cord one end goes into the mp3 or mp4 and the other goes into the usb port after it has charged to turn it on u have to hold the menu button down/ Thats how mine work Does anyone know how to add videos I have added pictures which looks beautiful.
I don't know if this applies to the Sansa for sure or not but many MP3 devices and smartphones if completely dischard will not charge back up via usb to computer, you have to use a wall jack charger. This is true for the Motorola Q and other smart phones I know for a fact, also the Apple Ipod Gen 5 has had some issues with charging after complete discharge of the battery. Try a wall charger if possible. I don't know much about the sansas.
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