Question about Canon Office Equipment & Supplies
Posted by Anonymous on
Simply check for any open lids and close. Or you may also open and close again. ThanksI
Posted on Dec 26, 2019
I had the same issue, turning off didn't solve it.
There's a plastic flap the width of the print tray just inside that I flipped up and it solved this problem. It is directly in front of the ink tanks. I'm assuming we flipped it down and forgot about it. It seems it needs to stay up, although you wouldn't notice it when it flips down when you close the top, as it closes just fine with it down. It's easy to overlook. This took me a few hours to realize.
The top of the flap has a half circle cut out of it in the middle.
Posted on Dec 18, 2008
Had the same problem myself but discovered that I had previously moved the inside flap down when I put the ink in. I moved this back into position and bingo! (If you make sure all the covers are closed then look into the printer where the paper exits you will see the flap that moves up and down, this must be in the up position)
Posted on Jan 31, 2009
We had this problem. It turned out there was actually a piece of paper stuck in the printer! It wasn't so easy to see it from the rear.
We removed the paper from the front by taking out the ink cartridge first. Turned the printer back on and everything was fine.
Posted on Apr 06, 2009
Posted on Mar 11, 2010
SOURCE: Message on my window: Error -
here is a website that tells how to correct jams and also shows some pictures of all the door openings, It sounds like the cover that holds you bulk paper, sometimes there is a lid on top of it. it may not be seated properly.
hope this helps
Posted on Jan 28, 2011
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