Question about Motorola Mobility RAZR V3

Multimedia issue with the Razr V3

I purchased a Motorolla V3 Razr (unlocked), put my Cingular SIM card in it and it works great until I try to send a picture or use the Bluetooth. It shows a little picture of a phone receiver and you can hear a beeping noise like a busy signal and then it will not send. The screen says that the picture is unable to send at this time: error. I checked the settings on my new phone with the setting on my old phone (same exact models) and they are the same. It will send work text messages fine but no pictures. If I send a message from another phone to this new phone, it receives them but says that it needs to be downloaded. When I try to download it, the same beeping noise starts and will not let you download it. Any advise?

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181 Answers

While you have already compared settings on the phones, check out these settings that are often overlooked regarding the Internet connection, and not just the messaging portion.

Run through the list, and if it all matches, you should be all set.

From the standby screen, press the Menu Key.

Scroll to "Settings," press Select.

Scroll to "WebAccess," press Select.

Scroll to "Web Sessions," press Select.

Scroll to "Cingular MMS" press Menu.

(if not there select "new")

Scroll to "Edit," press Select.

Validate the following parameters:
Name: Cingular MMS
Homepage: http://mmsc.cingular.com
Service Type 1: HTTP
Gateway IP: 66.209.11.32
Port 1: 9201
Domain 1: leave blank
Service Type 2: WAP
Gateway IP 2: 0.0.0.0
Port 2: 0
Domain 2: leave blank
DNS 1: 0.0.0.0
DNS 2: 0.0.0.0
Time out: 5 minutes
CSD no 1: leave blank
Username: 1: leave blank
Password 1: leave blank
Speed (Bps) 9600
Line Type 1: ISDN
CSD no 2: leave blank
User Name 2: leave blank
Password 2 leave blank
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: wap.cingular
User Name: [email protected]
Password: CINGULAR1
Press Done.

Press Exit.

Press Back

Press Back.

Scroll to "Messaging," press Select.

Press the Menu key.

Scroll to "Inbox Setup," press Select.

Scroll to "MMS Message Setup," press Change.

Scroll to "Server Info," press Change.

Scroll to "MMS", press Menu key.

Scroll to and select "Edit".

Validate the following settings:
Service Name: MMS
Server Name: http://mmsc.cingular.com
Web Session Name: MMS

Posted on Dec 18, 2007

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