Question about Lands Phones
As bsmither said, how voice mail is accessed is very dependent on your phone company and how they've set things up. They would be the best place to ask about any problems you're having there.
As for programming the voice mail buttons on the 25204, I was confused by that one as well until I finally figured it out. Specializations aside, they're just speed dial buttons, and are programmed in exactly the same way as the ones along the right side of the phone. RCA could have documented that detail better than they did.
In my case, with Vonage, I just programmed the buttons with the numbers for the lines that they're associated with. When they dial and I'm connected to the voice mail system, I'm prompted for my VM password, which I then enter manually.
Posted on Jul 29, 2008
Just go to call settings and then call divert. check settings. Maybe all calls are diverted to voice mails. Cancell all diverts. Then you are done.
Posted on Jan 21, 2009
Your voicemail number is the number of your cellphone. When the voice mail picks up, you must press # on your cellphone, and then you will be prompted to enter the security code, which on default, is 9999 or 0000 or 1234. Hope this helped!
Posted on Jul 23, 2009
I had this same challenge with an InterTel 5000 system. Outside calls going right to the receptionist. My solution: You cannot fix this from a phone, you must open the DB Session Manager, move to Call Routing Tables (this is right above Voice Processor) and move all of your extensions above the "NO MATCH" and "EMPTY" lines on the bottom. Anything below those two lines will bypass the extension and go straight to the main attendant. At least in my configuration it does. See below...
By just moving that last extension "5059" above the "NO MATCH" line, calls will now go to the extension from an outside caller. The trick is to hold your mouse on the pen icon and click several times to activate that line, then you can drag it to where you want. See below...
Hope this helps someone?
Posted on Mar 11, 2010
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