Not sure what you have tried but if there are no lines when printing but there when scanning there is something on the scanner. Could be something as small a single dot of dirt and it will put a line down the whole page. Try cleaning the glass.
Hi I have a similar problem but worse yet, my HP C4280 cannot print anything black. The black ink was working perfectly when we did the test print but it somehow would not print anything black when we print or copy documents. Any ideas?
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Thanks for the fast reply-cleaning the glass is probably the one thing i never thought to do. Sometimes the most simple thing works. Will try tonight.
definately not dirty glass on the scanner. It's clean. I assume there is drum for the scanner, and it's bad. Funny thing is, on the hp home page, they show an example of exactly what i am experiencing, and the fix they show just doesnt fix it.
Must be time to take it in for repair.
when i scan a photo black lines appear in the middle of thepage how do i clean that
Having a problem with black lines when I scan a document. Definitely NOT dirty glass. Varies in intensity from document to document.... Any ideas??
On the AL-1655cs, a line appearing down the page when scanned, but not when printed, is not a result of dirty glass. The paper being scanned does not pass over the glass.
only when scanning & copying, getting black lines in scanned document.tried cleaning it but it does not help. please advise.
I doubted this but looked closer with a bright light and this was the solution. A tiny bit of dirt is all it was!
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