Question about Whirlpool Microwave Ovens
Finally built up the courage to call GE Appliance number and weave my way through the phone menu system. Pressed the right menu option (sales) to speak to someone about trim kits. Found out that the trim kit model number is JX1527MWW. Then called back to select a different menu option (other) and learned from someone else that since the trim kit model is more than 1-2 years old, there's a slim-to-none chance any new microwave models will work with it, and even if there was they couldn't easily cross-reference against a model that old to tell me which one (or something to that effect). So I hit a dead end. Only option for me at this point is to buy a new microwave with new trim kit.
(Personal note: I think the trim kit business is a racket, in bed with the microwave manufacturers. Why else would there be no standard dimensions for microwaves by now--like refrigerators have--and why is it a few pieces of sheet metal cost over $150? Pretty convenient that every microwave model needs its own trim kit model!)
Posted on Nov 22, 2008
SOURCE: I have the same problem
GE Customer Service is here and they should be able to tell you what the "drop-in replacement" is for your model.
Of course, most microwave problems are pretty simple to repair.
If you're interested in our advice there, please reply back with your detailed symptoms.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jun 08, 2009
It sounds like there may be a diode or relay on the control that has failed. This could cause both symptoms you are explaining here. In either case the control board/keymembrane would need replaced. The cost of these would be about $173.00 for parts. Unfortunatly this repair would most likely cost more than the value of the product. Sorry for the bad news.
Posted on Apr 18, 2010
SOURCE: What are the dimensions for
30" wide x 16" tall x 14" deep. Tried to find a replacement for mine of that size with no luck. Turned out a $30 capacitor needed replacing ($90) service charge.
Posted on Oct 24, 2010
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