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I have two suggestions for you. You could download the application from adobe and reinstall it and see if that will fix the issue or when you try to remove it either through the uninstall option in the adobe heading in your start menu or from the control panel's add/remove programs section you should be given the option to remove adobe x or repair adobe x. Try the repair option and see if that helps solve the issue.
Good Luck.
Hello there. This problem happens often. Please try the following steps to resolve the issue.
1) Restart your computer.
2) When the machine first starts again it show some white text on a black screen, before the Windows logo appears. Gentyl tap the F8 key
repeatedly _before_ you see the windows logo until you are presented with a Windows XP Advanced Options
menu.
3. Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Now that you're in your computer in Safe Mode, go to your Control Panel
and select Add/Remove Programs and chose Adobe Reader 8, which should
uninstall properly now.
You need to uninstall it with revo uninstaller.
You can download revo uninstaller from below link.
Click here
Click on above link and download revo then install it in computer.
Then open revo then you can remove any software with it.Remove all reg keys when it ask for remove.
Then reinstall it again.
Let me know if you need further assistance.
Thanks for using FixYa.
u mean reader 8 and reader 9 u can uninstall it from add remove program in XP or program and features if not then download clean up utility from http://support.microsoft.com/kb/290301/ and run it and remove only reader 8 and re install from adobe site
it sounds like the application that is needed to uninstall the version 8 is corrupted or missing. Try reinstalling version 8 first then uninstall it before loading version 9. If you can reinstall version 8 and it asks you if you want to repair or install, choose install to get all of the files back before uninstalling it again. Always uninstall from add/remove programs. If deleting it from program files instead of uninstalling it correctly it will cause problems.
Gem7 again, I just posted my last comment about 15 minutes ago but thought I should say I also just tried to install the 7.0.9 version as recommended on the Adobe website because of the security problem facing the old version I have (7.0.8). It came up with a message saying "Error 1714. The older version of Adobe Reader 7.0.9 cannot be removed contact your technical support group." Same as what I said happened in my last post when I tried upgrading to the 8.1.2 version! The last time I used Adobe according to my control panel was in 15/5/2006, so almost 2 years ago now since I've had this problem so I can't restore my system to an earlier date because I haven't saved any system restore points prior to this date. I don't know what else to try, can anyone please help? Thanks Gem.
Ans: Click Start go to control Panel Click addorremove Option next you see more softwares list chek adobe acrobat reader then click remove then your UnInstall y or no geting this messege click yes click next remove copleted Successfully next Restart computer you install new version okkkk
if you get this error message when you try to open a particular file. the problem could probably be in the .pdf file and not the software. if this is not the case, uninstall adobe reader completely and reinstall it. if this docent work. download the latest version of adobe reader from the adobe site and try installing it again.
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