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I can not open the store on my alcatel A405DL trac phone. The support people at KaiOS support sugested that I contact you because they think the problem could be with the phione.

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I need a puk code for my Alcatel onetouch phone i do not have another phone to call from or a way to get to a store and i am not aloud to download anything to this computer ... what do i do now?????


you can online chat to your sim card provider and ask them for a puk number go to contacts on the web page and it tells the way to contact them

Mar 13, 2018 | Alcatel Cell Phones

1 Answer

I’m trying to delete contacts on my Alcatel Pixi 4009x But lord knows how it’s done......can anyone help please


According to a post from CellphoneForums.net

  1. Open Contacts
  2. Select the contact you'd like to remove
  3. Tap Edit Contact from the menu
  4. Tap Delete

Oct 24, 2017 | Alcatel Cell Phones

1 Answer

Hi I have an old style Alcatel one touch phone and for some reason most of my contacts have disappeared?can you help me to retrieve them thanks


There is no backup for them as they are stored on either the phone's internal memory or the SIM Card. Power Down, Remove the SIM Card, clean the gold contacts with a soft cloth and reinsert. Power the phone back up.

It seems to be a common problem on that phone.

Alcatel one touch Google Search

Why do keep losing my contacts on my Alcatel One Touch Idol 6034r Android...

Apr 25, 2017 | Alcatel Cell Phones

1 Answer

How do I change the time on Alcatel trac phone


Go to Phone Settings - General - Date and Time.

Mar 08, 2015 | Alcatel Cell Phones

1 Answer

How do I delete a phone number on my alcatel cell one touch phone


Ahh!.... I think you need more than one touch for that!
Hi Barbara
You didn't mention the brand of the phone.... I don't think Alkatel make any phones themselves. Open up the battery compartment and look for manufacturer or model number etc.
Most of us tech types wouldn't own an Alcatel phone like this!
Usually with smart phones, we go to the App on board that stores all the phone numbers as a list. Then we search for that person & delete them. On an iPhone this is called CONTACTS.
Dig deeper and you should find the address book

Mar 02, 2015 | Alcatel Cell Phones

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