If its the type of fire with a constant pilot flame, the top and surrounds will get hot. Obviously, its wasting gas but on some fires, it can be a pain to relight the pilot, hence some People leave the pilot on during the winter season and shut it all down for summer.
SOURCE: Gas Fireplace pilot light continually goes out
You may have a problem with the flame sensing capillary. It may need to be replaced, or it may need to be positioned into the pilot flame better, or you may need a new gas safety valve. Sometime there is an adjustment screw for the pilot which can make the flame bigger or smaller. If will be on the safety valve.
SOURCE: Temco DV6400N fireplace will not turn on. Pilot
Do you have a remote that turns the unit on and off
and has different heat settings? Could be the batteries are bad in remote
SOURCE: I have a Martin ventless gas log fireplace. I
Sometimes when you turn a gas heater off for some time, if the source tank has been turned off, the line will bleed the propane and the line will contain mostly air. This is especially true if the supply line is long. In order to light the pilot, you will have to hold the pilot lighting button down for a while (a full minute or longer, depending on the size and length of the supply line) before pure propane arrives at the pilot light jet. You should keep a lighted lighter at the jet so that when the gas arrives, the lighter will light it. After the pilot lights, you will have to keep the button pressed long enough for the thermocouple to get hot enough to set the pilot to stay on. When it is hot enough, you should be able to release the pressed lighting button and the pilot should stay on. If it does, you should be able to light the heater. If the pilot jet never lights, gas is not getting to the regulator. If the pilot will not stay lit after a period of time waiting for it to heat the thermocouple, the thermocouple or the regulator may be bad and need replacement. :-)
SOURCE: gas fireplace won't light up even when pilot light is on
Check for how clean the bottom of the unit is. I know it seems small but when dealing with these amounts of electric current they are just that "small" and the dust can be shorting out the unit and not allowing the gas valve to release the gas. Its a safety thing, they dont want gas around an electrical short "go figure" lol
SOURCE: Need timer switch for millivolt gas fireplace
These guys are a division of Monessen, a gas fireplace manufacturer, and have a variety of millivolt switches, remotes and thermostats.
http://www.ambienttechnologies.com/
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