Have new computer with vista home premium and it will not let me install my printer. It tells me I have the latest driver and there is a compatibility issue on the canon website. what canI do? Thanks so much
I have already tried that and did all the downloads and then spne over 3 hours onthe telephone with a service rep. My computer is not recognizing the usb port. it tells me that the usb has malfunctioned, I have tried three different usb cables and it still will not recognize it.
Thanks for any help
JudiI have already tried that and did all the downloads and then spne over 3 hours onthe telephone with a service rep. My computer is not recognizing the usb port. it tells me that the usb has malfunctioned, I have tried three different usb cables and it still will not recognize it.
Thanks for any help
Judi
I have the same problem, in spite of the MP600 being "Vista Certified", downloading all the Vista drivers from the Canon site the printer will not install. Help form anyone PLEASE. Vista was preloaded on my new desktop and now I am wondering if I made a mistake by not buying a machine with XP.I have the same problem, in spite of the MP600 being "Vista Certified", downloading all the Vista drivers from the Canon site the printer will not install. Help form anyone PLEASE. Vista was preloaded on my new desktop and now I am wondering if I made a mistake by not buying a machine with XP.
I have a new Vista computer I've tried downloading a link from Canon & it doesn't work says corrupted file. What other help is there for this? Also, I've downloaded Mozilla Firefox, it shows up on my C drive & desktop, but I can't start it.
I have a new Vista computer I've tried downloading a link from Canon & it doesn't work says corrupted file. What other help is there for this? Also, I've downloaded Mozilla Firefox, it shows up on my C drive & desktop, but I can't start it.
You can't post conmments that contain an email address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Do NOT try to install the device-drivers from the Canon-provided CD.
Instead, download the latest ("Windows 7 Compatible") device-drivers from http://www.canon.com (click Support, click Downloads).
Do you have Windows Vista or Windows 7? They are two different OS. Drivers are available here. If you haven't downloaded and installed the latest drivers, uninstall all drivers on your computer before installing these. Be sure and download/install the MP Navigator also.
How do I install the downloaded driver and software?
If you have upgraded to Windows Vista™ from another Windows version or have installed drivers and application software from a previous Windows version, the previous driver and application software must be uninstalled prior to installing the Windows Vista™ drivers and application programs. Uninstallation instructions
Prior to installing the driver software, power off the printer and do not turn it back on until instructed to do so during the installation.
I have already tried that and did all the downloads and then spne over 3 hours onthe telephone with a service rep. My computer is not recognizing the usb port. it tells me that the usb has malfunctioned, I have tried three different usb cables and it still will not recognize it.
Thanks for any help
Judi
I have the same problem, in spite of the MP600 being "Vista Certified", downloading all the Vista drivers from the Canon site the printer will not install. Help form anyone PLEASE. Vista was preloaded on my new desktop and now I am wondering if I made a mistake by not buying a machine with XP.
I have a new Vista computer I've tried downloading a link from Canon & it doesn't work says corrupted file. What other help is there for this? Also, I've downloaded Mozilla Firefox, it shows up on my C drive & desktop, but I can't start it.
×