Can't answer call on cordless uniden 5.8 phones on charter
I can answer calls on wired phone the pick up cordless and it works fine. I can make calls from the cordless charter tells me its my phones. they worked fine when I had vonage. need advice before i go spend another $150 the phones are about a yearand a half old.
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When someone calls you and your phone behaves this way, does the caller get disconnected? The phone may be causing this, but it may also be due to trouble in the telephone line itself. The trouble is caused by defective wiring, a partial short circuit. When you pick up your phone to call out, the voltage on the phone line is low and it works normally. When you get an incoming call, a high voltage is sent to ring the phone. Because of the partial short, the phone company's equipment thinks you've answered the call as soon as the ringing starts. But you haven't picked up the phone, so the phone company's equipment thinks you've hung up and disconnects the call. The result is that short burst of ringing.
Disconnect the cordless phone base unit from the line and try another phone. If you still have the trouble this confirms the line is at fault. You'll need to contact your phone service provider for service. If it's in the outside wiring, they're responsible for repair. If the problem is in your home wiring, you may need to pay them unless you have a wiring maintenance plan.
If the problem goes away when the cordless base is disconnected, then it's time for a new phone.
If your phone rings normally and your can make and receive calls, the line is OK, please check if answering option is on, typically a botton marked ANS or similar with an indicator or a display showing that it's on.
This happened because there are too many phones sharing the same line with no power amplifiers. Your phone line is self powered by a small current generated by the phone company (that's why old, wired phones don't need a separate power connection to ring or make calls, it's enough to just plug them in). Each phone you connect to the same line acts as a resistor and drains some of this current. Eventually not enough power is left to carry the signal. The phone company technician can fix this by installing power amplifiers. In any case, I would test this theory by unhooking all other phones and checking the cordless ones on their own. If they work fine, call back the phone company and ask for a "real" repair person..
Set your answering machine to pick up after four rings . This will give the fax machine enough time to take the call if it senses that it's an incoming fax. Setting the answering machine to pick up after four rings would give the fax machine enough time to accept the fax.
hope this was helpful .
This feature that you are experiencing is called exclusion. When you answer a call on one phone you cannot listen to the call on the other phones. Keeps ease droppers from listening. If you have the manual to the phone there will be a feature in there that will tell you how to turn it on and off