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Sandra Drake Posted on Oct 18, 2019
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I have windows 10 and can't install my 4D software

I need the latest dongle install 4DWin7DongleUpdate.exe file

1 Answer

Larry Ng

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  • 4D Master 14,548 Answers
  • Posted on Oct 20, 2019
Larry Ng
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Joined: Apr 07, 2013
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What PC? is it? make and model
what is 4D? what does the 4 D due,
what is it, where did you plug it in , to USB port

that W7 driver does not belong on W10. it told you that.
that means go to the maker of unstated device and ask them for w10 driver, that is what we all do.

3 Related Answers

Anonymous

  • 14 Answers
  • Posted on Sep 10, 2009

SOURCE: Dongle won't work with 4D Embroidery

Unfortunately some people are having this problem when they are not properly installing the updates. It's important that when 4D is installed that you assign a particular port for your 4D dongle and always use this port when loading 4D. Have your dongle plugged in and access your configure menu. Click on Smart Update. Download updates into a file where you can find them. Follow the directions for each update. For the driver update, you must uninstall the current driver you have and then install the update for the driver. If installing the updates doesn't fix your problem, the only solution is to completely uninstall 4D and all of its components and then reinstall it. Sorry...but this has been the only way to fix it with some systems. Also, make sure your User Account Control is off before installing 4D.

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William Gilbert

  • 470 Answers
  • Posted on Apr 04, 2015

SOURCE: 4D dongle doesn,t work on Windows 8.1. Need new dongle driver4rs ?

Information at link below:

4D Dongle not Recognized

99rannellis

R.A. Ellis

  • 12731 Answers
  • Posted on Mar 28, 2018

SOURCE: Hi When installing my Husqvarna 4D software on my new Windows 10 laptop it cannot find the dongle thats been inserted. Can anyone help?

Check the specifications on your sewing machine. Most machines have not yet been upgraded to use Windows 10.

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Related Questions:

1helpful
2answers

Hi When installing my Husqvarna 4D software on my new Windows 10 laptop it cannot find the dongle thats been inserted. Can anyone help?

Check the specifications on your sewing machine. Most machines have not yet been upgraded to use Windows 10.
0helpful
1answer

How do I activate my dongle for 4D Monogramming and Vision software when it is not working?

There should be a code in the software booklet that makes the program read your dongle.
0helpful
1answer

How do I activate my dongle for 4D Monogramming and Vision software when it tells me that I can't?

I don't have 4D, so this is a guess, but I do use a lot of different embroidery design software programs. That message sounds like possibly the software has not been installed. If you're positive all was completely installed, It might be a good idea to call 4D support for their advice. If you are installing on a new computer be sure the software is compatible with your operating system. You might need to uninstall and reinstall and if so this PDF for 4D Installation Instructions might help: http://www.learn4d.com/media/How$20to$20install$204D$20Monogram$20and$20Vision.pdf
0helpful
1answer

Installing VIP Customizing on new computer, need activation code for dongle. How do I obtain this number, previously you could activate on line. My Registration number is: 98352. Thank you for any...

I have a new computer with Windows 7 and kept getting "no dongle" message each time I tried to open Vip Customising
or 4D Organiser. The dongle is purple with Rainbow Superpro
marked on it. I downloaded file - Sentinel Protection Installer
v 7.6.3 from http://www.suesbayareasewing.com/win7.html.
Both programs now operate. Once you have installed the
software carry out a restart and then plug in the dongle. Windows 7 should then install the driver and hopefully you
will be back in business as am I. [email protected]
4helpful
1answer

My laptop which has windows 7 on it does not recognize mmy dongle

there is an update for windows 7 and dongles at the husqvarna viking website.

From Husqvarna Viking website -

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

link to latest Dongle Drivers - http://vsmsoftware.net/downloads/HASP/HASPUsersetup.exe

Husqvarna Viking - http://www.husqvarnaviking.com

If you are still unable to get it to work, visit your local authorized Husqvarna Viking dealer. Most stores have staff who are eager to help but you might want to call for an appointment

Good luck..

2helpful
1answer

Loaded autodigitizing onto our new computer with Windows 7. Everything loaded just fine but when I try to open program it does not recognize the dongle.

There is an update for dongles and windows 7.

Info on Husqvarna Viking website - http://www.husqvarnaviking.com


When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.
0helpful
1answer

I have the Husq Pro software for my #1+ machine and I bought a new computer with 64 bit. I can't get it installed. What do I do?

Info on Husqvarna Viking website - http://www.husqvarnaviking.com

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.
1helpful
2answers

I need a driver for a husquvarna 3D reader/writer card, where can I find one

Info on Husqvarna Viking website - http://www.husqvarnaviking.com

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Dongle issues - http://www.husqvarnaviking.com/global/8588_4197.htm

Good luck.
1helpful
1answer

Dongle won't work with 4D Embroidery

Unfortunately some people are having this problem when they are not properly installing the updates. It's important that when 4D is installed that you assign a particular port for your 4D dongle and always use this port when loading 4D. Have your dongle plugged in and access your configure menu. Click on Smart Update. Download updates into a file where you can find them. Follow the directions for each update. For the driver update, you must uninstall the current driver you have and then install the update for the driver. If installing the updates doesn't fix your problem, the only solution is to completely uninstall 4D and all of its components and then reinstall it. Sorry...but this has been the only way to fix it with some systems. Also, make sure your User Account Control is off before installing 4D.
8helpful
4answers

Dongle issue

The Designer SE software does not use a dongle. If you are attempting a "Smart Update" on the Designer SE and it asks if you use a dongle, just say no and the update on the machine will run.
If you have 3D or 4D software, it uses the dongle and it will be USB. Download the latest driver for your software from the Husqvarna Viking website. The link is through the homepage at Husqvarnaviking.com/us . Click links on the left side of the screen for 4D Software, Help & Updates, and Other Useful Software at the bottom of the page. This will have the latest 3D driver. 4D will require the latest update to the software and a firmware upgrade to the dongle. Run Smart Update on the software and then get the firmware update that is directly below the 3D HASP driver on the Other Useful Software page.
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