Hi
Thanks for using FixYa. Please
check the audio with a DVD player or cable box. Also try using component cables
if using a RCA component cable or vice versa. Check that all of the cables
are plugged into the back of the tv & MUTE button is not pressed. Do a hard reset, then go into the on-screen-menu and
make sure the sap is off and stereo in on.Perform a hard reset by unplugging
the power cord for 4 hours; then power it again. Also try audio from
Phone and 3.5mm jacks(if equipped). If this all didn't resolves the issue then
it is an Audio IC orbad speakers/speaker connection.
Please do accept the solution if the issue is resolved or else revert for further assistance.
Thanks
Rylee
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