Hi! YOu need to disconnect your ipod from the pc.
Put the ipod into diskmode by following these instructions-
Before placing the iPod into disk mode, you should verify that it is charged.
Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect
After doing this open latest version of itunes and then restore your ipod to factory settings by selecting it from itunes.
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