Logitech QuickCam Chat Personal Web Camera Logo

Related Topics:

Posted on Dec 12, 2007

No image at the call to computer

I have called to two friends on Skype, one has a MAC and the other a PC. neither received a Image. I have installed the Logitech Quickcam v11.1 and all functions are GO. Great image on my Dell but nothing on the receiving end. Is there a function that I missed connecting?

1 Answer

A

Anonymous

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Transmitting image

You will have to install Skype on your phone or PC/Laptop, add him as a friend (find out his Skype ID) and then call and chat away!
3helpful
2answers

How i can use video call

Make a video call
When you make a video call, you can see a real-time, two-way video between you
and the recipient of the call. The live video image or video image captured by the
camera in your device is shown to the video call recipient.
25
To be able to make a video call, you may need to have a USIM card and be in the
coverage of a UMTS network. For availability of and subscription to video call
services, contact your service provider. A video call can only be made between two
parties. The video call can be made to a compatible mobile phone or an ISDN
client. Video calls cannot be made while there is another voice, video, or data call
active.
You are not receiving video (the recipient is not sending video or the network
is not transmitting it).
You have denied video sending from your device.
1. Enter the phone number in the standby mode; or select Menu > Contacts, and
scroll to the desired contact.
2. Select Options > Call > Video call.
Starting a video call may take a while. Waiting for video image is shown. If the
call is not successful (for example, video calls are not supported by the
network, or the receiving device is not compatible), you are asked if you want
to try a normal call or send a message instead.
The video call is active when you see two video images, and hear the sound
through the loudspeaker. The call recipient may deny video sending, in which
case you hear the sound and may see a still image or a grey background
graphic.
To increase or decrease the volume during a call, press the volume keys.
To change between showing video or only hearing sound, select Enable or
Disable > Sending video, Sending audio, or Sending aud. & video.
To zoom your own image, select Zoom in or Zoom out. The zoom indicator is
shown on the top of the display.
To switch the places of the sent and received video images on the display,
select Change image order.
Even if you have denied video sending during a video call, the call will still be
charged as a video call. Check the pricing with your network operator or
service provider.
3. To end the video call, press the end key.
? Answer or reject a video call
When a video call arrives, is displayed.
26
Press the call key to answer the video call. Allow video image to be sent to caller? is
shown. If you select Yes, the image captured by the camera in your device is
shown to the caller. If you select No, or do nothing, video sending is not activated,
and a grey screen is shown in place of the video.
Even if you have denied video sending during a video call, the call is still charged
as a video call. Check the pricing with your service provider.
To end the video call, press the end key.
To reject the video call, press the end key, or select Options > Reject. To send a
text message to the caller informing why you cannot answer the call, select
Options > Send text message, for information on the settings, see “Phone,” p. 74.
0helpful
1answer

New Aspire netbook.. microphone -others hear me as garbled

The performance of Skype is affected by the bandwidth available from your ISP. The video image your are sending and receiving occupy a large part of the information transmitted over the Internet, therefore make sure the video image setting is at a resolution of 320X240 (e-mail size) and if this is still affecting the audio quality to the other person (ie. the voice breaks up) and the video image then switch the video camera off and if sound and video image from the other party is also affecting you, then also get them to switch off their video camera.
Also check the Video and Microphone settings in Skype - Tools - Options etc. Check the correct video camera and microphone has been selected.
0helpful
1answer

I can't seem my image when i am on a video call, they see me I can see my image when checking device but when in a video call there is an X across the pic of the camera where my image should be

Don't know what messenger you are using? I will send you two fixes and if you need the other two I will send them to you.
Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

0helpful
1answer

Racieveing a bad image during the video call on Skype

Send this to them so they can properly setup the Audio & Video.
Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud

0helpful
1answer

I have a Mac powerbook G4, and am trying to use skype with a creative notebook web cam. Skype does not recognise any camera in my skype video preferences. Any ideas?

Have you been able to work with your creative notebook web cam in any other function on your Mac
Powerbook G4? Probably not. PC cameras are not usually interchangeable with Mac Cameras for
what should be obvious reasons of platform, chipset, OS and IO diversity.

Here's your solution:
Enjoy image-perfect detail and clarity. Carl Zeiss® optics and autofocus keep images razor-sharp, even in extreme close-ups.
Overview 7228.1.0.jpg Performance
  • Carl Zeiss® optics: Get more detail and clarity from Logitech’s glass lens designed in collaboration with Carl Zeiss®, the global leader in camera optics.
  • Premium autofocus: Your images stay razor-sharp, even the most extreme close-ups.
  • HD video: QuickCam Vision Pro is a high-performance webcam capable of delivering 720p high-quality images* up to 1600 X 1200 pixels.
  • Higher megapixel performance: images never looked more real, thanks to a premium quality 2-megapixel sensor.
  • RightLight™ 2 technology: Adjusts intelligently to produce the best possible image, even in dim or backlighted situations.
  • Integrated microphone: A high quality microphone provides excellent, hands-free audio.
7229.1.0.jpg Convenience
  • Compatibility: Enjoy lifelike video on iChat or Skype – up to 30 FPS VGA quality. QuickCam Vision Pro also works with most leading instant messaging applications and delivers superior image quality compared to standard webcams.
  • Universal monitor clip: Mounts easily on any type of display or notebook computer.
0helpful
1answer

Newly bought webcam is giving dark image .product spec.is E-8MPIR

Normal 0 Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work. Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud




0helpful
1answer

Skype video problem between the Mac and the PC. Mac hears PC but does not see PC. PC hears and sees Mac fine. I have seen others with similar issues, but I have not found a solution yet. PC: Dell Dimension...

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud


Mar 25, 2009 • Skype IM
0helpful
1answer

I receive sound and vision perfectly - the other side doesn't - any help ?

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud
0helpful
1answer

Logitec quickcam problems

Seems not a problem of your camera as the image it records of you is transmitted clearly to the folks you call. Maybe those people should get the same camera you use.

Or it their/your internet connection upload/download speed

Or it is skype - i use skype, but some of my friends move to MSN as they say it supports better quality experience of video chats
Not finding what you are looking for?

71 views

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...