I know this is too late for the psalter29, but here it is for others with the question. This piece is a cleaning tool. It is stored in the lid to the tape door. There is a small bar in the lid. The slot on the tool slides over the bar in the lid. The soft yellow pad should push down on the tape when the lid is closed. It is a cleaning tool for the print head. The user guide says "gently wipe the pad across the print head". The device should still work without the tool.
All I did was pull the tape through (very gently) so that it could catch on a little roller (right before the slit where the tape exits the device.
Solution 2:
Replace the existing tape cassette with a new tape cassette. Light printing may be an indication of bad label stock.
Solution 3:
Using the special brush supplied with your labelmaker (located on the inside cover of the cassette compartment) or a cotton swab with a soft solvent (e.g. rubbing alcohol), carefully clean the transporter roller and print head. Dust, dirt, or glue may accumulate on the rubber transport roller or print head inside the cassette compartment and adversely affect print quality.
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