The LCD panel works but the touch screen does not. You can ff,play,
rev, etc. using the remote. You cannot access any menus or set the date
When touch switches become nonworking then mostly its cause of connecting flexible ribbon wires between LCD board and camcorder main board that got cracked so touch buttons signal does not go to camcorder system control. Need to replace that flexible wire by qualified camera tech.
Very rare cases I found touch buttons layer that is pasted and part of LCD becomes defective, do you see hard or deep scratch on LCD surface? if yes, then LCD screen will be replaced because touch button array is damaged.
Thanks.
If the touch screen of the Camcorder is not working, please
follow the troubleshooting steps.
Please make sure that you're using fully charged batteries.
Turn off the Camcorder and turn ON again and check the operation.
Try resetting the Camcorder by pressing the reset button behind the LCD panel.
If the issue persists again, please perform LCD screen Calibration and check if
that helps.
Please follow the steps below to perform the LCD Calibration
Perform a power resetting of the Camcorder. To perform power resetting, please
remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15
seconds, turn the Power switch to OFF position and then reinsert the battery
pack.
If the issue persists even after performing all the above-mentioned steps,
service is required.
I hope this information will help you to resolve the touch screen issue of the
Camcorder.
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