Question about Samsung Office Equipment & Supplies
I googled your situation and I found this. From what I read this is a problem with the drum or a sensor. Good luck.
Posted on Oct 04, 2019
SOURCE: Install Cyan Toner Error
ensure that the one you install is the exact model name and number, if this is correct, try unistallling once again and check one more time,
you might want to get a new cyan toner if this still fails, i dont think there is a prob in your machine, cheers
Posted on Aug 16, 2008
Check the little switch/door on the left hand side of the drums.
This has worked successfully for me.
After replacement of a C3530 Image Drum, the message, "Toner Sensor Error" is displayed.
The plastic shutter in the ID is fully or partially covering the toner sensor window.
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.
Posted on Dec 07, 2008
SOURCE: Have an OKI Printing Solution
Found this at Fixyourownprinter.com
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
Worked for me when I had the same error. Hope it helps.
Posted on May 26, 2009
Tips for a great answer:
Oct 04, 2012 | Office Equipment & Supplies
There could be two problems
A minor error occurs and the machine is waiting an error to be cleared. Check the display message, and solve the problem referring to Understanding display messages, see page 11.3.The toner cartridge is low. Order a new toner cartridge; see Ordering supplies on page 12.1. You can temporarily improve print quality by redistributing the toner. See page 10.4.
For referring this page numbers, please download the manual from this link.
The error message, which you have told me, not in the error message list. I think there is an internal failure for the printer. It is always recommend servicing your printer with authorized service centers. If the error message is not in the error list, owner cannot repair but, technician can repair the printer. I hope this information is useful for you. Thank you.
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