My phone stopped showing the caller ID, how do I turn the caller ID function back on? (yes, I have the service for caller ID...the other phone shows up just fine, for some reason the 2nd phone doesn't show anything when you pick up or when there's an incoming call.
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You can set the ringer volume by using Feature *80 and use the volume control to change the level. If this does not get your phone to ring again, then the line assignments will need to be reprogrammed.
Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .
Is the battery old? - Replace the battery.
Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.
Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.
Do you have CallerID service with your telephone company - In order to receive CallerID records, you must subscribe to the standard name and number CallerID service available through your local telephone company. If the CallerID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.
CallerID shows up after second ring - Be sure to wait until the second ring before answering. CallerID signals comes through after the first ring, if caller pick ups phone too soon CallerID signal will not be transmitted to the handset.
Confirm that callerID is still working on that particular line by checking another phone on the same line - If CallerID is not coming through contact your phone company provider.
If this does not fix your problem, contact your authorized Service Center.*
You dont normally have to "turn on" caller ID on a phone capable of displaying caller ID.
However, the caller ID data the phone has to pick up off the phone line when a call comes in is normally an additional (paid for) service from your telecomms provider.
Have you specifficlally requested the caller ID service from your telecomms provider ? If so, have they confirmed it is now up and running ? Are you sure your phone is caller ID compatible ? Can you borrow a phone from somebody, that you know dsiplays caller ID and try that phone on your line ?
If the answers to these questions is yes, then you need to report this as a fault to your telecoms provider who, so long as the answers to the above questions really is yes, wont charge you for rectifying the problem.
Make sure that you have caller id service from your phone company. If you do not have a different phone with caller id borrow a working one from a friend and see if it shows up on a different phone. Let a phone ring at least twice to give caller id time to work. If a different phone does not show the call information call your service provider.