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I have 2 xelim camaras. One of which has a piece of some type of cover partially obstructing the view. This camara still displays the time and menus and older pictures. If I take pix now the picture is obscured. The other camara has no picture on the display but when I take a picture it turns out just fine. That camara will need disassembled and a connector hooked back up
Most screens on digital camaras are for aiming the camara and output (displaying the picture) therefore any problems with the screen do not translate to a picture.
You most likely have a picture management program like Arcsoft Photo Impression that automatically transfers pictures but not video to somewhere on your computer. The camera will probably show up as a Removable Disk in the My Computer window. The easiest way to transfer photos and videos is to click and drag by clicking on the picture or video clip and dragging it to where you want to go by holding down the left mouse button
I gave the lense part of the camara a moderate slap, and the camara has worked fine since. looks like a lot of people have the same problem. Most of the people call it black screen problem. the shutter gets stuck. Tap it a few times on the side of the lense part of the camara moving it from bright to dark objects back and forth.