There is a tiny hole on the front of the drive, insert a straightened paper clip in this hole to release the drawer.
What kind of genius at Acer comes up with a design for a CD drive which needs a paperclip to open it ????????
Find a paper-clip, and there should be a tiny hole on the front of your CD drive, push the paper-clip straight into it, and your CD drive should pop open.... not sure if it will get stuck again, but this will get your CD out.
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