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Anonymous Posted on Sep 15, 2009

Color on photos suddenly has a blue - purple wash with no greens

I was printing photos using picassa 3 and the colors were perfect. The cartridges were low so I changed the cyan, magenta and yellow cartridges. Thereafter, the photos did not have any green color and had a blue purple wash color. I removed and reinserted the cartridges, I reset the default under printers and faxes and nothing changes the problem. I even reprinted the previous pictures that earlier came out perfect and they now have the same problem. So the problem is not the digital images. HELP!!

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Adnan Bhatti

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  • Posted on Sep 15, 2009
Adnan Bhatti
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Joined: Jul 21, 2009
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Your yellow cartridge is probably not working as your photos suggest. Remove and reinsert the yellow cartridge. Try printing only yellow color.
Your printer has a separate head for printing; the nozzle for yellow ink might be clogged. Try running a head cleaning routine from your printer software.


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