Your best source of help would be to call Apple. They go out of the way to support there products.
SOURCE: how do i factory reset apple ipad i forgot my apple id and password
Resetting the ipad will not help... The I'd and password are stored at the apple store.
SOURCE: i have an ipad that ask me for apple id that was used to erase this ipad.how do i get pass this
you do not , it is locked to icloud and the real owner is the only one that can open it , look on youtube you will see what I mean
All of the Ipad interface is done through i-tunes. You have to connect there to do the setup or retrieve your setup. It doesn't seem to make sense, but that is the way Apple does it.
SOURCE: how to set up password on my new ipad mini
Follow these Tips:
1. Firstly, Swipe right on your iPad's screen to unlock it.
2. Now, open your "Settings" app on iPad.
3. Scroll until you find the "Passcode" option, then tap it.
4. Tap the button "Turn Passcode On".
5. Enter a passcode of your choice.
6. Confirm your passcode by typing it in again button.
7. Press your lock button to lock your iPad device.
Read more at Set A Passcode On The IPador Call 1-800-608-5461 iPad Support Number
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