Question about OKI C5500n Laser Printer

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How do i solve fatal error 980

Pls help me solve the error 980 on OKI C5600

Posted by homeypell on

  • Anonymous Mar 22, 2014

    Motion c5600 printer has fatal error 122

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4 Answers

Anonymous

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I got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on [email protected] and i will forward u the info.
good luck

Posted on Aug 29, 2010

  • 5 more comments 
  • Anonymous Jan 25, 2011

    is there any way i can attach the files here

  • BAMM Loma Jun 06, 2011

    What type of files are they? [email protected]

  • Anonymous Aug 24, 2011

    I have created an email address and forwarded the patch files and instruction to that email.
    email is [email protected] password is error980
    so anybody still having that error plz feel free to sign in and download the files.

  • kalin1102 Sep 16, 2011

    Thanks a lot, a solved the error!

  • mashhoury
    mashhoury Jan 17, 2012

    Hi people
    i had a problem when i tried to sign in to [email protected] cause of password resetting , so the password now is(Error980).
    thanks for help.

  • Maureen Mbui Aug 09, 2013

    hey, I have the same error. could you please send me the patch?

  • kosti Oct 02, 2013

    Same problem but different printer.I have an Oki c711wt with the same error.Send me the patch,please!

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Anonymous

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If you have 980 fatal error and have checked that there is no paper stuck in fuser or you have removed the paper and still have error, then you should contact Oki, there is a fix for this exact problem, if you contact them they will send you a patch which you will need to run on the printer. This will fix your problem

Posted on Mar 02, 2011

  • 4 more comments 
  • BAMM Loma Jun 06, 2011

    How can I get the patch? My printer is out of warranty and the rep's only solution is to buy another fuser which may or may not fix this.

  • Anonymous Jun 06, 2011

    if you email me [email protected] I can then forward you the files needed

  • Anonymous Jul 13, 2011

    the above comment is in correct, a patch need to be applied

  • Dejan Goricanec
    Dejan Goricanec Apr 18, 2014

    Can someone send me the patch on [email protected]

  • Dejan Goricanec
    Dejan Goricanec Apr 18, 2014

    Tnx a lot. BR

  • rossana
    rossana Jul 28, 2014

    hello, I have the same problem, can you please send me the patch at [email protected] thank you very much!!!

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Rylee Smith

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Hi

Thanks for using FixYa. Error 980 on OKI C5600 means that the error by media clinging to the fuser and the fuser is required to be replaced.

Please do rate the solution and revert for further assistance.


Thanks
Rylee

Posted on Sep 14, 2009

  • Anonymous Jul 13, 2011

    the above comment is incorrect, a patch needs to be applied to correct problem...DON'T replace fuser

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Anonymous

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The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

Posted on Sep 14, 2009

  • Anonymous Jul 13, 2011

    the above comment is incorrect, remove ALL paper from fuser, then a software patch needs to be applied to correct problem available from Oki...DON'T replace fuser until you have tried this first, because you will still get the same error even with new fuser

  • dablaze Sep 12, 2011

    That's true! I replaced the fuser with a new unit and i still get the error message!

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3 Related Answers

Jeff Hughes

  • 97 Answers

SOURCE: 980: Fatal Error

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

Posted on Apr 07, 2008

Anonymous

  • 2 Answers

SOURCE: does anyone know what is

If you look on top of the fuser roller(upper orange roller), there is a thermistor (orange rectangle plastic that rides on the roller) you will see four wires going into that housing. Two are for the thermistor and the other two is for the fuse that is built into the housing. You would have to use a soldering iron to melt the plastic that the fuse is sitting in. You would have to figure out what to use as a fast blow fuse.

Okidata makes it difficult to take out the thermistor because the nut is locktite on the screw. Try using the soldering iron to melt it. Just make sure you dont damage the thermistor.

Posted on Jul 03, 2009

Anonymous

  • 1 Answer

SOURCE: fatal error 980 OKI C5500 printer

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Posted on Feb 25, 2010

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