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Re: rs21 samsung twin cooling
It's quite possible that your defrost timer is faulty, and needs to be replaced. But I suggest you don't just take my word for it and instead thoroughly check out the user manual first, before potentially bringing in a repairman: Samsung RS21 manual
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hello and thanks for checking out my samsung fridgefreezer trouble shooting section ..<br />
most of the appliance,s i deal with are made for europe but they seem to be sold worldwide under a different model - so hopefully the info i can give out will apply to most models ? ..<br />
probally the best way for you to find out about common problems on samsung fridge freezers is to have a look at some of these videos on youtube ..<br />
samsung fridgefreezer channel /...<br />
<br /><utube src="RP9XLji-gdw"><br /><br />rsh1 model video below<br />
<br /><utube src="wLFcmJEGJMs">(do not delete) </i></b><img src="utube.png" />
rs21 model video below <br />
<br /><utube src="7xEBoJRBD5Y">(do not delete) </i></b><img src="utube.png" />
rs21 ice maker fault video below <br />
<br /><utube src="R-va_Siu3zw"><br />
feedback for customer who have received help <br />
<br /><utube src="TGIrwv3xkWg"><br />
hope these videos are able to shed some light on whats causing your samsung fridgefreezer problem..
Hi, there is a known fault with the Samsung RS21 units. If you unit is less than 5 years in luck, it is covered by the Extended warranty they have put in place. Apparantly this was featured on BBC watchdog!. i've had the same problem and had it fixed free of charge by Samung. Either raise a service request on the Samsung uk web site, www.samung.com/uk or call the customer services on 0845 7267864 and explain you description. the noise is an ice build up which stops the internal fan pushing cold air around the fridge. the bootom of the fridge , in the drawers is cold?
My husband removed the covers inside the fridge which contain the lights and the cooling fan. The problem was the icing up of the cooling fan (which circulates the cold air) preventing it from rotating also the drain hole at the bottom of the fan was also iced up.
The fridge was switched off at the wall socket whilst working on it. After removing the panel containing the fan and unplugging the connection take the panel outside. A hair dryer was used to thaw out the ice. The drain hole was made slightly bigger to hopefully prevent this happening again.
When panel is screwed back in fridge make sure the black sealing tape is in position also take care not to damage cooling pipes which are attached to the evaporator unit. Defrosting a couple of times a year might prevent this happening again. It seems to be a design problem which im sure the makers will be aware of and modify future appliances. Q Will the makers repair this problem free of charge even if the warranty has expired !?