Compatability issue hi,am having vista operating system with spy sweeper and anti virus,since 1 week it is showing it is not compatable to my sony laptop with vista.pleade help me

I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 7.0.11.21. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!

Thank you, and I hope this helps...

There was a compatibility problem that existed between Webroot's Spy Sweeper program and Microsoft's Vista operating system. The issue occurred after an update Microsoft automatically delivered to Vista machines using its automatic windows updating function on January 8, 2008. The bug was fixed on February 12th, 2008. If you have automatic updates set on your Vista machine, the bug will have been corrected by now automatically.
Other issues may be: Check for firewall issues if you still have problems. Temporarily switch the firewall off and see if performance improves. Add exemptions to your firewall if you find it's the cause. SpySweeper.exe, SpySweeperUI.exe, ssu.exe and WrConsumerService.exe should be added and allowed to access the internet.

Hi

Windows vista is not more secure I suggest you to upgrade your operating system to windows 7.
Windows 7 has lots of security features.

This from the Webroot Web site on supported operating systems:

Windows Vista® (32-bit versions of Home Basic, Premium, Business, or Ultimate), Vista SP1 (32- and 64 bit versions of (Home Basic, Premium, Business, or Ultimate).

So, assuming you have bought the latest Spysweeper (and assuming you have Vista 64 bit) , then you need to upgrade your Vista to SP1.

Hi,
There is a serious problem with spy sweeper webroot V 6.0. If that’s what you are using, uninstall it and use V 5.5 instead until they fix the problem.
I hope this helps

I too have Trend PC Cillin ( anti-virus ) and Webroot Spy sweeper... I schedule sweeps at different times so there is no overlap or conflicts.. I am running windows XP Pro ( i do not like Vista... even thou I may not have any choice at some point) but I have not had any conflicts or lockups between them.. There may be some other underlying issue with your system... For what it's worth...

hi ..you try it MacFee Anti Virus cd then it install ...if you install show you can it uninstall or repair  it ...ok

go with the Grisoft package ... you can git it at free.grisoft.com its called avgas ... they have updated to 8.0 so there may be some changes but it is completely vista ready ...

Spysweeper not compatible with my system after almost a year? what's up with that

A user can uninstall the Windows Vista update that is causing this issue. Once the update is uninstalled you will need to wait until Microsoft has released a fix for this issue. Otherwise, a Windows Vista update may cause this problem to occur again if Microsoft has not pushed a fix yet.
To uninstall the conflicting update, do the following:
1. Click Start
2. Click Control Panel
3. Click Programs and Features
4. Choose View installed updates
5. Select "Update for Microsoft Windows (KB943302)
6. Click Uninstall
7. Restart your computer and the update should be uninstalled