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Posted on Dec 11, 2007

Problem with the sound

I purchased the product over a year ago, now the sound only seems to come out of one speaker/headphone unless i wrap the wire around the mp3 player. I need to send it back, but I dont have the receipt or the box anymore!

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  • Posted on Feb 05, 2008
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It is likely that the solder on the headphone socket has worked loose. You can use liquid solder to reconnect it however it is difficult to open the unit without damaging the case.

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  • Posted on Dec 29, 2007
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Go to the manufacturers website and check if they have had similiar problems- also look to how long your warranty was - 1year or two or three. If it is a one year warranty you may be able to get them on their 'implied warranty', in that as a company they stand by their products - if not jump up and down and contact consumer affairs.

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It's less common for one of the speakers to go bad in a set of headphones. It's possible - but there are more common problems that will cause this. I assume you have tried the headphones on another device to rule our a problem with the device you are currently listening with and using the other device, you still only hear audio from the left speaker.

The wires in the cord that connect the plug to the headphones are very thin and are susceptible to breaking. The most commmon place for these wires to break is at the point where the cord is flexed or stressed the most. Those points are:

1. Right at the plug
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There are occasions where I have seen the wires become unsoldered from the speaker terminals within the headphones themself.

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1. While listening with the headphones, try flexing the cord back & forth at the plug and where the wire goes into the right speaker. See if the audio will come back and cut out again.

2. What I have done is cut the cord about 3" back from the plug. Go to Radio Shack and purchase a new plug and install a new plug on the cord.

3. You can also take the headphones apart and cut a few inches off the cord where it connects to the right speaker and reconnect the new end of the wire to the right speaker. The goal is to cut away the bad part of the cord and re-attach the good part back.

4. You can try to replace the entire cord but I haven't been able to find replacement (THIN) cords too easily.

Good Luck,

- Jim
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