I purchased the product over a year ago, now the sound only seems to come out of one speaker/headphone unless i wrap the wire around the mp3 player. I need to send it back, but I dont have the receipt or the box anymore!
It is likely that the solder on the headphone socket has worked loose. You can use liquid solder to reconnect it however it is difficult to open the unit without damaging the case.
Go to the manufacturers website and check if they have had similiar problems- also look to how long your warranty was - 1year or two or three. If it is a one year warranty you may be able to get them on their 'implied warranty', in that as a company they stand by their products - if not jump up and down and contact consumer affairs.
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